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Capgemini
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Software Developer (Chatbot AWS Lex)

Software Developer (Chatbot AWS Lex)

Capgemini

2 - 4 years

2 - 6 Lacs

Mumbai Hyderabad Pune

Posted:1 month ago| Platform:

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Skills Required

continuous integration python aws iam amazon lex aws chatbot software development dynamo db api gateway natural language processing ci/cd javascript high availability routing node.js lambda expressions iam troubleshooting api db amazon cloudwatch

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Profile

Strong experience with Amazon Lex and Amazon Connect.

Proficiency in AWS services such as Lambda, CloudWatch, DynamoDB, S3, IAM, and API Gateway.

Programming knowledge in Node.js or Python.

Experience with contact center workflows and customer experience design.

Understanding of NLP and conversational design best practices.

Familiarity with CI/CD processes and tools in the AWS ecosystem.

Your Role

Design, develop, and maintain voice and chatbots using Amazon Lex.

Integrate Lex bots with Amazon Connect for seamless customer experience.

Configure Amazon Connect contact flows, queues, routing profiles, and Lambda integrations.

Develop and deploy AWS Lambda functions for backend logic and Lex fulfillment.

Collaborate with cross-functional teams to understand requirements and deliver effective solutions.

Monitor and optimize bot performance, ensuring high availability and responsiveness.

Troubleshoot and resolve issues related to AWS services and integrations

What youll love about working here

You can shape yourcareer with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.

You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.

You will have theopportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.

Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work .

Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events , yoga challenges, or marathons.

At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

About Capgemini
Location - Pune,Mumbai,Hyderabad,Chennai,Bengaluru

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Software Developer (Chatbot AWS Lex)