Social Media Executive

Job Description - Social Media Executive

Job Title: Social Media Executive
Location: Agra
Shift: Day Shift

Job Description:

We are looking for an innovative and highly organized Social Media Executive to join our team. The ideal candidate will be responsible for managing and enhancing our brand’s presence across multiple social media platforms, with a primary focus on Instagram. You will engage with customers, handle PR and influencer outreach, manage orders, and track campaign performance.

Key Responsibilities:

• Create and schedule high-quality, engaging content tailored to the audience and objectives of each platform.
• Post regularly on Instagram, including 2 stories every alternate day.
• Manage customer relations, including prompt responses to comments, messages, and inquiries.
• Handle PR outreach and influencer collaborations to expand the brand’s reach.
• Oversee order processing, confirmation, and tracking via Instagram and Easycom platform.
• Monitor and engage with social media channels to foster customer relations and support.
• Collaborate with the team to develop social media strategies and campaign plans.
• Analyze social media performance metrics and adjust strategies to optimize results.
• Work on content creation using tools like Canva and assist in shooting trending content.
• Maintain and manage data, ensuring accuracy and organization of social media insights and customer interactions.

Qualifications and Skills:

• Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience).
• Minimum of 2 years of experience in social media management, preferably within a similar industry.
• Proficiency in social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
• Strong experience with Easycom platform for order management and tracking.
• Excellent written and verbal communication skills with a keen eye for detail.
• Creative mindset with a strong understanding of social media trends and best practices.
• Experience with Canva and visual content creation tools.
• Ability to handle customer support inquiries and manage relationships effectively.

Contact Details – [email protected]/9045450439

Contact Person – Kalpana Singh

Job Type: Full-time

Pay: ₹9,981.15 - ₹22,000.00 per month

Schedule:

• Day shift

Experience:

• Social media management: 3 years (Preferred)

Work Location: In person