SOC Analyst II

The role of a Security Analyst at UST involves monitoring cyber security incidents for global customers in a 24x7x365 operations team under the supervision of the Team Lead or senior team members. Your responsibilities include ensuring that cyber security incidents from various sources are handled as per SLA, responding independently to low and medium complexity incidents, and following documented playbooks for consistent and repeatable responses. It is essential to document all activities in line with predefined standards and seek advice from senior team members when required. You will be measured based on SLA adherence, productivity in addressing incidents, quality of ticket resolutions, compliance with processes during audits, and evidence of skill development through training and certifications. Your outputs are expected to include monitoring cyber security incidents in the CDC Platform or SIEM Tool, processing incidents through analysis, triage, and resolution, and communicating and escalating incidents as per defined processes. Continuous learning, innovation, and optimization are crucial aspects of the role, and you are expected to complete learning programs, suggest ideas for process improvement, and assist in playbook upgrades. Teamwork is essential, including assisting junior team members where possible. Your skills should include proficiency in using CDC SIEM and other relevant tools, logical problem-solving abilities, strong communication skills, and the ability to stay updated on cyber threats. Knowledge requirements include 1 to 3 years of experience in SOC operations, a degree in Cyber Security or relevant field, proficiency in Cybersecurity Incident Management, and familiarity with enterprise IT infrastructure. Additional qualifications such as training or certification in Ethical Hacking or SIEM tools are desirable. Candidates with 5-6 years of IT experience in security testing domains, including network and application penetration testing, familiarity with testing tools, and proficiency in operating systems such as Windows, Linux, and others, are preferred. UST is a global digital transformation solutions provider, partnering with clients worldwide to drive innovation and agility in their organizations for boundless impact.,