3 - 7 years
7 - 11 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Roles Responsibilities : The ServiceNow Technical specialist will design, develop, and implement ServiceNow solutions to meet business requirements. This role involves working closely with clients, stakeholders, and technical teams to configure, customize, and integrate ServiceNow applications and modules. The specialist will provide technical expertise throughout the project lifecycle and support ongoing platform enhancements and maintenance. Key Responsibilities: Analyze business requirements and translate them into technical design and solutions within the ServiceNow platform. Develop custom applications, workflows, and integrations using ServiceNow tools such as JavaScript, Business Rules, Client Scripts, UI Policies, and REST APIs. Configure and customize ServiceNow modules including ITSM (Incident, Problem, Change), CMDB, Asset Management, and others. Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems. Participate in ServiceNow upgrades, patches, and performance tuning activities. Provide technical guidance and best practices for platform development and architecture. Troubleshoot and resolve technical issues within the ServiceNow environment. Assist in the development of technical documentation, including design specifications, test plans, and user guides. Conduct knowledge transfer and training sessions for technical and non-technical users. Work with stakeholders to prioritize and manage multiple tasks and projects. Stay updated on the latest ServiceNow features, releases, and industry trendsd-party service providers supporting the ServiceNow platform.
Robert Bosch Engineering and Business Solutions Private Limited
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