Roles and Responsibilities Manage a team of sales professionals to achieve targets for personal loan products such as Business Loan, Salaried Personal Loan, Unsecured Personal Loan, and Unsecured Loans. Develop and implement effective strategies to increase sales performance and improve customer satisfaction. Conduct regular training sessions for the team on product knowledge, sales techniques, and soft skills development. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Ensure compliance with regulatory requirements and internal policies.

Roles and Responsibilities Manage debt recovery through effective communication with customers, negotiation, and legal action when necessary. Conduct field collections by visiting defaulting borrowers' homes or offices to recover outstanding payments. Identify potential risks associated with each loan account and develop strategies for successful recovery. Collaborate with internal teams to resolve customer queries and issues related to loan disbursements. Ensure compliance with company policies, regulatory requirements, and industry standards during all collection activities.

Role & responsibilities Contribute to the growth of Home Loan business by sourcing new customers majorly by own sourcing and through DSAs with ticket size loan (up to 20 lakhs), complemented by the quality of sourcing reflected in delinquency and run-offs. Part of the role also demands him to contribute to the revenue by doing LI. Preferred candidate profile

Lead, Motivate & Drive Success - Join SMFG India Telecollections Team! Job Title: Team Leader Telecollections Openings: 3 Experience Required: Minimum 2+ years in tele-collections as a team lead Language Proficiency: Must be fluent in either Kannada or Telugu Location: Chennai, Porur Commerzone Work Timings: 9:30 AM to 6:30 PM Education Qualification: UG Mandatory CIBIL Score Requirement: no hit or -1 or 700 & above Age: 36 years & below Interested candidates, kindly share your updated resume at gayathri.anand@smfgindia.com Company Overview SMFG India SMFG India is a leading financial services provider, committed to delivering excellence in customer service and collections management. With a strong focus on innovation and operational efficiency, we strive to empower businesses and individuals with financial solutions that drive success. Job Description: Are you a dynamic leader with a passion for team success and collections efficiency? Join us as a Team Leader Telecollections and drive results in a fast-paced and rewarding environment! Key Responsibilities: Set ambitious yet achievable targets for individuals and the team, ensuring alignment with business objectives Recruit, onboard, and mentor new hires to enhance team productivity and engagement Guide and support team members, addressing queries and providing constructive feedback Take charge during escalations, resolving customer concerns with professionalism Optimize tele-collections operations, keeping the team motivated and focused Track daily and monthly performance using key metrics and reports Ensure adherence to attendance policies and company protocols Drive consistent achievement of collection targets and maintain high productivity benchmarks Manage interdepartmental follow-ups and coordinate pickups with agencies and field operations (FOS) Eligibility Criteria: Prior experience as a team lead in tele-collections (minimum 2 years) Strong leadership, problem-solving, and decision-making skills Excellent communication and interpersonal abilities Passion for motivating and managing high-performing teams Compensation & Benefits: Fixed Pay + Attractive Variable Pay Comprehensive Benefits Package Includes insurance and additional perks If youre ready to take the lead and make an impact, SMFG India is the place for you! Interested candidates, kindly share your updated resume at gayathri.anand@smfgindia.com Apply now and elevate your career to the next level!

Walk-in Drive for "Sales Manager, PL" role in TN Chennai location on 22nd & 23rd May 2025 . Interested one can direct walk-in on below mentioned venue SMFG India Credit @ Chennai Anna Nagar Office. Role & responsibilities 1.Business Development through channels (DSAs). 2.Identifying and maintaining good relation with channels to increase personal loans / business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Preferred candidate profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and benefits Salary is not constrain for right candidate. Interested one can hit your resume to yuvaraja.k@smfgindia.com and walk-in directly to below address on 22nd & 23rd May 2025 SMFG India Credit Company 2nd and 4th Floor, Door No: 3362V, AE Block, 10th Main Road, Anna Nagar, Chennai, Tamil Nadu 600 040

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Role & responsibilities Business and Financial Management Delivery in Volume Percentage payout to channel Insurance Achievement Delinquency. Customer Focus Possession of database of salaried and self-employed customers. Portfolio Management. Team No. of DSA which are active VS inactive No. of PPCs which are productive VS unproductive. Process/ Quality Improvement Adherence to process and Quality manifested in a login to Conversion ratio of 60% No. of rejects due to non- adherence in providing documents while logging in. Preferred candidate profile Must be designated as Sales/Relationship Manager where the candidate is currently employed. Should have relevant experience in Micro LAP Sales. (Candidates from Indostar, DCB Bank, HDB Financial, Shriram Housing Finance, True Home Finance are preferred) Should have a strong connect with local DSAs and connectors.

Hiring Experience candidates for GCO / IRO GCO: Sourcing and training customers: GCO is responsible for running street meetings; for maintaining lists of interested customers; and for conducting Compulsory Group Trainings with interested parties. Running required credit checks: GCO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: GCO is responsible for running weekly center meetings with customers; for ensuring 100% attendance and repayment; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. IRO: Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Educational Qualifications: 12th pass minimum; Graduates Perks & Benefits: - CTC + Monthly Incentives - Hospitalization cover for Family (employee + 5 family Members) - Monthly Local Conveyance / Petrol Claim - Company Sim card - Accident and Group term life Insurance cover

Hiring Experience candidates for GCO / IRO GCO: Sourcing and training customers: GCO is responsible for running street meetings; for maintaining lists of interested customers; and for conducting Compulsory Group Trainings with interested parties. Running required credit checks: GCO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: GCO is responsible for running weekly center meetings with customers; for ensuring 100% attendance and repayment; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. IRO: Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Educational Qualifications: 12th pass minimum; Graduates Perks & Benefits: - CTC + Monthly Incentives - Hospitalization cover for Family (employee + 5 family Members) - Monthly Local Conveyance / Petrol Claim - Company Sim card - Accident and Group term life Insurance cover

Hiring Experience candidates for GCO / IRO GCO: Sourcing and training customers: GCO is responsible for running street meetings; for maintaining lists of interested customers; and for conducting Compulsory Group Trainings with interested parties. Running required credit checks: GCO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: GCO is responsible for running weekly center meetings with customers; for ensuring 100% attendance and repayment; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. IRO: Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Educational Qualifications: 12th pass minimum; Graduates Perks & Benefits: - CTC + Monthly Incentives - Hospitalization cover for Family (employee + 5 family Members) - Monthly Local Conveyance / Petrol Claim - Company Sim card - Accident and Group term life Insurance cover

Hiring's for Sales Manager, PL role @ Tamilnadu & Kerala location Roles and Responsibilities 1.Business Development through channels (DSAs). 2.Identifying and maintaining good relation with channels to increase personal loans / business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Desired Candidate Profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and Benefits Salary is not constrain for right candidate. Interested one can hit your resume to yuvaraja.k@smfgindia.com

Role & responsibilities: Outline the day-to-day responsibilities for this role. Collecting overdues from delinquent customers, ensuring timely deposit of customer funds. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Hiring Experience candidates for GCO / IRO GCO: Sourcing and training customers: GCO is responsible for running street meetings; for maintaining lists of interested customers; and for conducting Compulsory Group Trainings with interested parties. Running required credit checks: GCO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: GCO is responsible for running weekly center meetings with customers; for ensuring 100% attendance and repayment; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. IRO: Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Educational Qualifications: 12th pass minimum; Graduates Perks & Benefits: - CTC + Monthly Incentives - Hospitalization cover for Family (employee + 5 family Members) - Monthly Local Conveyance / Petrol Claim - Company Sim card - Accident and Group term life Insurance cover

Role & responsibilities Preferred candidate profile

Role & responsibilities 1.Business Development through channels (DSTs). - in Rural Market 2.Identifying and maintaining good relation with channels to increase housing loans/ LAP 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Preferred candidate profile 1. Handled channels before. 2. Understanding of Housing loan /LAP 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and benefits 1. On roll opportunity 2. Medical claim 3. Best incentives structure

Role & responsibilities 1.Business Development through channels (DSTs). - in Rural Market 2.Identifying and maintaining good relation with channels to increase housing loans/ LAP 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Preferred candidate profile 1. Handled channels before. 2. Understanding of Housing loan /LAP 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and benefits 1. On roll opportunity 2. Medical claim 3. Best incentives structure

Job Tittle - Agency Manager/Collection Manager to lead loan recovery for an NBFC (Non-Banking Financial Company) . The role involves ensuring timely collections , minimizing delinquency rates , and implementing strategic recovery plans . The ideal candidate should possess strong leadership skills, financial expertise , and a proactive approach to debt recovery. Key Responsibilities: Develop and implement recovery strategies to reduce delinquency rates efficiently. Lead, train, and mentor collection officers , ensuring compliance with industry standards. Engage with customers , negotiate settlements, and design structured repayment plans. Collaborate with legal teams for case filings, regulatory proceedings, and Lok Adalats. Utilize skip tracing techniques to track and recover payments from defaulting borrowers. Maintain comprehensive documentation , generate reports, and analyze collection performance. Monitor market trends , providing strategic insights to optimize debt recovery processes. Manage relationships with collection agencies , ensuring adherence to performance standards. Ensure regulatory compliance with NBFC policies and financial regulations. Qualifications & Skills Required: Bachelors degree in any Specialization Proven experience in loan recovery, collections, or NBFC ,Banking and Financial Services Strong negotiation, communication, and conflict resolution skills for borrower interactions. Ability to manage teams and monitor agency performance for optimal collection outcomes. Thorough knowledge of NBFC regulations and compliance standards. Additional Details: Location: Rasipuram,Pollachi,Vellakovil,Kinathukadavu and Across Tamil Nadu all Branches. Employment Type: [Full-time/Part-time] Experience Required: [Min 4 years to 6 years] Salary Range: Negotiable

Role & responsibilities 1.Business Development through channels (DSTs). - in Rural Market 2.Identifying and maintaining good relation with channels to increase housing loans/ LAP 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Preferred candidate profile 1. Handled channels before. 2. Understanding of Housing loan /LAP 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and benefits 1. On roll opportunity 2. Medical claim 3. Best incentives structure

Role & responsibilities 1.Business Development through channels (DSTs). - in Rural Market 2.Identifying and maintaining good relation with channels to increase housing loans/ LAP 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Preferred candidate profile 1. Handled channels before. 2. Understanding of Housing loan /LAP 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and benefits 1. On roll opportunity 2. Medical claim 3. Best incentives structure