SMB U&R Manager

As an Account Manager at our company based in Mumbai, your role will involve the following responsibilities: - Account management and service assurance to high value customers - Building & nurturing account-focused relationships - Enhancing revenue from existing customers through upsell and cross-sell of products - Minimizing revenue erosion by preventing churn and downgrade - Maintaining account hygiene through timely complaint resolution, collections, and updating regulatory requirements To excel in this role, we require the following qualifications and experience: Qualification Required: - Any Graduation (MBA Preferred) Experience Required: - 5-10 years Key Skills & Competencies: - Account management skills: ability to act as a single point window between customer and cross-functional teams - Communication skills: ability to convey thoughts effectively - Negotiation skills: ability to sell in a competitive market environment - Leadership skills: ownership mindset Join our team and be a part of our dynamic sales and distribution business area in Mumbai.,