Company Overview Smartedge Consulting is a Hyderabad-based management consulting firm specializing in ISO certifications and business excellence solutions. With a presence across Telangana, Andhra Pradesh, Karnataka, Tamil Nadu, and Maharashtra, we serve diverse sectors including manufacturing, IT & ITeS, infrastructure, education, healthcare, energy, and engineering. Our services encompass Quality Management Systems (ISO 9001), Environmental Management Systems (ISO 14001), Occupational Health & Safety (ISO 45001), Energy Management (ISO 50001), Food Safety (ISO 22000, FSSC 22000, BRCGS), Information Security (ISO 27001), and process improvement methodologies like TPM, 5S, and Lean Six Sigma. Job Title: Regional Manager – South (Sales & Marketing) Location: Hyderabad / Bengaluru / Chennai (covering entire Southern India) Department: Sales & Marketing Reports to: Director – Sales & Strategy / Managing Partner Experience: 8–15 years in B2B Sales, Consulting, or Professional Services Employment Type: Full-time Role Summary: The Regional Manager – South (Sales & Marketing) will lead and drive revenue growth across the Southern India region by developing and executing region-specific go-to-market (GTM) strategies. The role requires strong leadership, client engagement, and people management skills to establish Smartedge as a trusted consulting partner across industries. Key Responsibilities: 🧭 Strategic Sales & Market Development Develop and implement region-specific sales strategies aligned with company goals (IMS, Safety, ESG, Energy, Food Safety, etc.) Identify micro-niche opportunities within Pharma, Infra, Manufacturing, FMCG, Healthcare, etc. Drive market penetration and build new client segments through targeted campaigns and alliances. 💼 Client Acquisition & Relationship Management Own regional business development targets and funnel growth (leads to closure) Conduct CXO-level meetings, solution presentations, and proposal negotiations Ensure high client satisfaction, cross-selling, and repeat business 📊 Marketing & Campaign Execution Plan and execute region-specific marketing campaigns (email, WhatsApp, LinkedIn) Organize and participate in regional events, expos, webinars, and client roundtables Collaborate with the marketing team for brand positioning in South India 👥 Team Leadership & Collaboration Lead and mentor a team of Business Development Executives and Telecallers Coordinate with Practice Heads for technical proposals, delivery planning, and post-sale execution Monitor team KPIs and provide ongoing coaching and support 📈 Reporting & MIS Maintain accurate pipeline reports and forecast revenue Submit weekly dashboards and sales performance updates Track competitor activity and suggest course corrections Key Result Areas (KRAs) & KPI -Revenue Growth -Achieve monthly/quarterly targets for consulting, audits, and training -Client Acquisition -New clients acquired in key sectors and geographies -Market Expansion -New sectors/regions penetrated (e.g., Tier-2 cities, MSMEs) -Proposal Conversion -Proposal-to-deal conversion ratio (target: >30%) -Team Performance -Achievement of regional team KPIs and onboarding efficiency -CRM & Reporting -Timely reporting, CRM usage, and funnel health updates Required Skills & Qualifications: Graduate/Postgraduate in Business, Marketing, or Engineering (MBA preferred) 10+ years in B2B sales, with at least 3 years in a regional managerial role Experience in consulting, safety, ISO, ESG, or compliance services preferred Excellent communication, presentation, and negotiation skills Proven track record of revenue ownership and team leadership Preferred Attributes: Deep industry connections across South India Proactive, self-motivated, and goal-driven personality Familiarity with CRM tools, digital outreach platforms, and Excel reporting Compensation & Incentives: Competitive fixed salary + performance-linked incentives Travel allowance and mobile reimbursement Quarterly bonus for target achievement Show more Show less
Company Overview Smartedge Consulting is a Hyderabad-based management consulting firm specializing in ISO certifications and business excellence solutions. With a presence across Telangana, Andhra Pradesh, Karnataka, Tamil Nadu, and Maharashtra, we serve diverse sectors including manufacturing, IT & ITeS, infrastructure, education, healthcare, energy, and engineering. Our services encompass Quality Management Systems (ISO 9001), Environmental Management Systems (ISO 14001), Occupational Health & Safety (ISO 45001), Energy Management (ISO 50001), Food Safety (ISO 22000, FSSC 22000, BRCGS), Information Security (ISO 27001), and process improvement methodologies like TPM, 5S, and Lean Six Sigma. Job DescriptionEmail Marketing Executive Role Summary The Email Marketing Executive is responsible for planning, executing, and optimizing email marketing campaigns to generate leads, nurture prospects, and support sales enablement for Smartedge Consulting's services. This role involves database management, campaign execution, A/B testing, content coordination, and performance tracking. Key Responsibilities Campaign Strategy & Execution Develop and execute targeted email marketing campaigns to promote Smartedge services (IMS, ESG, Safety, etc.). Create engaging email content in coordination with the content and service teams. Set up email journeys, drip campaigns, and automation using tools like Mailchimp, Zoho Campaigns, or similar. Lead Generation & Nurturing Build and maintain prospect and client databases. Segment lists based on buyer persona, service interests, industry, and engagement levels. Deploy follow-up campaigns based on lead behavior and sales feedback. Database Management Manage and maintain clean, updated contact lists. Ensure GDPR / privacy compliance in list building and communication. Performance Monitoring & Reporting Track open rates, click-through rates, conversion rates, and campaign ROI. Optimize campaigns based on data insights and best practices. Collaboration with Sales & Content Teams Align campaigns with sales objectives and active GTM strategies. Coordinate with content creators for case studies, service highlights, and client success stories. (KRAs) & KPIs) -Campaign Planning & Execution -Design and deploy effective email campaigns -Number of campaigns sent per month -Lead Database Management -Build and segment lead/contact lists -Growth of opt-in database (monthly % growth) -Lead Generation & Nurturing -Generate qualified leads for the sales team -Number of Marketing Qualified Leads (MQLs) generated -Engagement Tracking & Reporting -Monitor campaign effectiveness -Open Rate %, CTR %, Unsubscribe Rate %, Bounce Rate % -Campaign Optimization & A/B Testing -Improve campaign outcomes based on data insights -Increase in engagement and conversion over baseline -Cross-team Coordination -Collaborate with sales and content teams to align messaging -Number of collaborative content-driven campaigns -Compliance & Best Practices -Ensure data privacy and industry best practices in email marketing -100% compliance with data privacy and unsubscribe policies Preferred Skills & Competencies Proficiency in Email Marketing Platforms (Mailchimp, Zoho Campaigns, etc.) Strong written communication and content editing skills Knowledge of marketing automation and CRM integration Data-driven mindset with experience in campaign analytics Understanding of B2B consulting services and buyer journey Team collaboration and time management Awareness of data privacy regulations (GDPR, CAN-SPAM) Qualifications & Experience Bachelor’s degree in Marketing, Business Administration, or related field 1-3 years of experience in email or digital marketing, preferably in B2B services Experience with CRM and marketing automation tools is an advantage Show more Show less
Company Overview Smartedge Consulting is a Hyderabad-based management consulting firm specializing in ISO certifications and business excellence solutions. With a presence across Telangana, Andhra Pradesh, Karnataka, Tamil Nadu, and Maharashtra, we serve diverse sectors including manufacturing, IT & ITeS, infrastructure, education, healthcare, energy, and engineering. Our services encompass Quality Management Systems (ISO 9001), Environmental Management Systems (ISO 14001), Occupational Health & Safety (ISO 45001), Energy Management (ISO 50001), Food Safety (ISO 22000, FSSC 22000, BRCGS), Information Security (ISO 27001), and process improvement methodologies like TPM, 5S, and Lean Six Sigma. Job Title: Manager – South (Sales & Marketing) Location: Hyderabad Experience: 8–15 years in B2B Sales, Consulting, or Professional Services Employment Type: Full-time Role Summary: The Manager – (Sales & Marketing) will lead and drive revenue growth across the Southern India region by developing and executing region-specific go-to-market (GTM) strategies. The role requires strong leadership, client engagement, and people management skills to establish Smartedge as a trusted consulting partner across industries. Key Responsibilities: 🧭 Strategic Sales & Market Development Develop and implement region-specific sales strategies aligned with company goals (IMS, Safety, ESG, Energy, Food Safety, etc.) Identify micro-niche opportunities within Pharma, Infra, Manufacturing, FMCG, Healthcare, etc. Drive market penetration and build new client segments through targeted campaigns and alliances. 💼 Client Acquisition & Relationship Management Own regional business development targets and funnel growth (leads to closure) Conduct CXO-level meetings, solution presentations, and proposal negotiations Ensure high client satisfaction, cross-selling, and repeat business 📊 Marketing & Campaign Execution Plan and execute region-specific marketing campaigns (email, WhatsApp, LinkedIn) Organize and participate in regional events, expos, webinars, and client roundtables Collaborate with the marketing team for brand positioning in South India 👥 Team Leadership & Collaboration Lead and mentor a team of Business Development Executives and Telecallers Coordinate with Practice Heads for technical proposals, delivery planning, and post-sale execution Monitor team KPIs and provide ongoing coaching and support 📈 Reporting & MIS Maintain accurate pipeline reports and forecast revenue Submit weekly dashboards and sales performance updates Track competitor activity and suggest course corrections Key Result Areas (KRAs): Revenue Growth Achieve monthly/quarterly targets for consulting, audits, and training Client Acquisition New clients acquired in key sectors and geographies Market Expansion Proposal Conversion Required Skills & Qualifications: Graduate/Postgraduate in Business, Marketing, or Engineering (MBA preferred) 10+ years in B2B sales, with at least 3 years in a managerial role Experience in consulting, safety, ISO, ESG, or compliance services preferred Excellent communication, presentation, and negotiation skills Proven track record of revenue ownership and team leadership Preferred Attributes: Deep industry connections across South India Proactive, self-motivated, and goal-driven personality Familiarity with CRM tools, digital outreach platforms, and Excel reporting Compensation & Incentives: Competitive fixed salary + performance-linked incentives Travel allowance and mobile reimbursement Quarterly bonus for target achievement
Company Description Smartedge Consulting is into the business of providing consulting services to various management systems standards like ISO 9001-Quality, ISO 14001-Environment, ISO 45001-OH&S, ISO 50001-Energy Management Systems, ISO 22000, FSSC 22000, BRC food, ISO 27001-Information Security, Good Manufacturing Practice, Process Improvements like TPM, 5S & Lean Six Sigma and Safety Audit, Safety Training, Contractor Safety Management Systems, Safety Culture and Energy efficiency improvements. Serving to different industry sectors like Manufacturing, Services like IT & ITeS, Infrastructure, Education, Health care, Energy and Engineering. Job Title: Senior IMS-ISO 22000, ISO 9001, ISO 14001 & ISO 45001 ) Consultant / Freelance Troubleshooting Expert (ISO 22000, ISO 9001, ISO 14001, ISO 45001 – Quality, Environment, Health & Safety Management Systems) Department: Integrated Management Systems Consulting Services Location: Project-based (On-site) – Pan India Engagement Type: Freelance / Retainer / Project-Based Job Summary: Smartedge Consulting is seeking a senior-level IMS-FMS QEHS Consultant with strong troubleshooting capabilities in Quality, Environmental, and Occupational Health & Safety management systems. Ideal candidates are retired professionals or freelance consultants with 15+ years of operational experience in industries such as pharma, engineering, infrastructure, chemicals, or manufacturing. The consultant will engage in gap assessments, problem resolution, compliance audits, and client mentoring to enable successful implementation or turnaround of integrated management systems. Key Responsibilities: Troubleshooting & Implementation Support Diagnose complex implementation failures or system breakdowns in ISO 22000, ISO 9001, ISO 14001, and ISO 45001. Provide hands-on consulting support to address repeat non-conformities, high-risk observations, or regulatory gaps. Develop and deploy quick-turnaround solutions for documentation, processes, internal audits, and corrective actions. Integrated Management System Consulting Lead or support implementation of IMS aligned with QEHS standards. Conduct detailed clause-wise gap assessments and legal compliance evaluations. Prepare system documentation including quality manuals, EMS risk assessments, OHS hazard controls, and audit programs. Mentoring & Capacity Building Mentor internal teams on internal audit techniques, root cause analysis, and continual improvement. Deliver customized trainings and refresher programs on ISO standards, IMS integration, and compliance awareness. Audit & Compliance Readiness Prepare client sites for certification and surveillance audits. Conduct internal audits, compliance verifications, and support closure of external findings. Interface with certification bodies or regulators during audit cycles. Ideal Candidate Profile: Education- Degree in Engineering, Environmental Science, Safety, or related field Experience- 15+ years in QA/QC, EHS, or Plant Operations, preferably with ISO system ownership or EHS compliance leadership Certifications Lead Auditor in ISO 22000, ISO 9001, ISO 14001, ISO 45001 (any combination) Preferred Background Retired QA/EHS Heads, Freelance Consultants, or Ex-Certification/Audit Professionals Skills Practical problem-solving, system integration, team mentoring, strong documentation & communication Key Result Areas (KRAs) & KPIs Gap Assessment & Audit No. of audits/month, % closure of NCs System Turnaround Projects No. of successful ISO certifications or recertifications Troubleshooting & RCA No. of issues resolved, client satisfaction Training & Mentoring Sessions conducted, team performance improvements Engagement Models Available: One-time Project Consulting (3–6 Weeks) Certification Readiness Support (End-to-End) Retainer-Based Audit, Compliance & Mentoring Emergency Troubleshooting Assignments (On-Call Basis) Why Join Smartedge as a Senior Consultant? · Solve real-world system breakdowns using your years of experience · Flexible work without employment pressure – freelance or retainer · Earn through high-value consulting while mentoring younger teams Work across pharma, infra, engineering, logistics, and services
Company Profile: Smartedge Consulting is into the business of providing consulting services to various management systems standards like ISO 9001-Quality, ISO 14001-Environment, ISO 45001-OH&S, ISO 50001-Energy Management Systems, ISO 22000, FSSC 22000, BRC food, ISO 27001-Information Security, Good Manufacturing Practice, Process Improvements like TPM, 5S & Lean Six Sigma, Safety Audit, Sustainability and Energy efficiency improvements. Serving to different industry sectors like Manufacturing, Services like IT & ITeS, Infrastructure, Education, Health care, Energy and Engineering. Job Overview: The Practice Head for IMS -QEHS Services is responsible for overseeing the strategy, management, and growth of IMS projects (ISO 9001, ISO 14001, ISO 45001/ISO 50001). The role involves ensuring efficient project execution, maximizing client satisfaction, maintaining compliance excellence, and driving sustainable business growth and profitability. Detailed Responsibility, Authority, and Accountability: Responsibility: Lead and manage IMS consulting practice, ensuring quality and consistency in all projects. Develop strategic plans for IMS service growth and market penetration. Oversee and ensure accuracy, timeliness, and compliance of all IMS documentation and project deliverables. Provide expert guidance and oversight on internal audits, gap analyses, and certification readiness. Develop and deliver comprehensive training programs for internal consultants and client teams. Foster clear and effective communication with internal teams, clients, and external stakeholders. Oversee financial management, project budgeting, cost control, invoicing, and collections. Authority: Direct IMS project allocation, resource planning, and consultant assignments. Approve key project decisions including timelines, resource allocations, and strategic directions. Resolve high-level operational and compliance issues directly with senior client representatives. Approve training content, methodologies, documentation standards, and practices developed by consultants. Initiate and implement strategic improvements in IMS project management practices and processes. Accountability: Overall accountability for timely, profitable, and high-quality delivery of IMS consulting projects. Accountable for ensuring project documentation meets standards, minimizing errors and reworks. Responsible for maintaining high levels of client satisfaction, fostering repeat and referral business. Accountable for achieving practice financial goals, timely collections, and profitability metrics. Regularly report practice performance, risks, and strategic updates to senior management. Key Responsibilities: Practice Leadership: Provide strategic leadership for IMS consulting services, driving business growth. Mentor, coach, and develop IMS consultants to enhance service quality and performance. Project Management Oversight: Monitor overall project delivery timelines, budgets, and quality. Establish clear project execution standards and methodologies. Ensure effective stakeholder management and resolution of conflicts. Client Relationship Management: Build and maintain strong relationships with key clients and industry partners. Act as the primary escalation point for client concerns, ensuring resolution. Business Development: Identify opportunities for expanding IMS consulting services. Participate in client acquisition activities including proposal preparation and presentations. Financial Oversight: Oversee invoicing, receivables management, and budget adherence. Ensure accurate forecasting and financial reporting. Performance Metrics: Overall practice revenue and profitability growth. Client satisfaction and retention rates. Project delivery timeliness and quality metrics. Employee engagement and retention within the practice. Qualifications and Experience: Graduate in Engineering / Diploma in Engineering / B.Sc. 12-15 years of experience in Manufacturing (Steel/Engineering/Construction/Pharma/Food)/Service industries, with senior-level experience in QA/QC, Production, or Operations. Minimum 5-7 years experience leading IMS (ISO 9001, ISO 14001 & ISO 45001/ISO 50001) implementation as team leader or senior consultant. Extensive experience conducting certification and surveillance audits with recognized certification bodies (SGS, BVCI, BSI, DNVGL, TUV). Skills and Competencies: Knowledge: Expert-level knowledge of IMS standards (ISO 9001, ISO 14001, ISO 45001/ISO 50001). Deep understanding of regulatory compliance and quality management principles. Technical Skills: Advanced skills in process identification, documentation, and improvement methodologies. Proven expertise in internal auditing, non-conformity management, and corrective actions. Advanced proficiency in MS Office (Word, Excel, PowerPoint). Attitude and Behavioral Skills: Strategic thinker with strong leadership capabilities. Exceptional commitment to client satisfaction and business integrity. Superior interpersonal, negotiation, and conflict resolution skills. Results-driven, detail-oriented, and quality-focused. Highly adaptable and capable of managing diverse teams. Excellent organizational and prioritization skills. Commitment to continuous learning and professional development. Work Environment: Flexible for domestic and occasional international travel. Able to manage remote and onsite teams effectively. Compensation: Highly competitive remuneration package based on seniority and experience, including performance incentives, revenue sharing besides fixed pay and professional development opportunities. Goals: Achieve targeted annual revenue growth of at least 20%. Ensure at least 95% of projects are delivered on time and within budget. Maintain a client satisfaction score of at least 90%. Enhance team competencies through regular training with an effectiveness rating of 4.5/5. Achieve at least 95% receivables collection rate within agreed terms.
Company Profile: Smartedge Consulting is into the business of providing consulting services to various management systems standards like ISO 9001-Quality, ISO 14001-Environment, ISO 45001-OH&S, ISO 50001-Energy Management Systems, ISO 22000, FSSC 22000, BRC food, ISO 27001-Information Security, Good Manufacturing Practice, Process Improvements like TPM, 5S & Lean Six Sigma, Safety Audit, Sustainability and Energy efficiency improvements. Serving to different industry sectors like Manufacturing, Services like IT & ITeS, Infrastructure, Education, Health care, Energy and Engineering. Role Purpose Build and lead Smartedge’s Safety Practice across India, with four core offerings: (1) Safety Audits, (2) Contractor Safety (CSMS), (3) Safety Training, and (4) Safety Culture Transformation. Own P&L, solution design, delivery excellence, and team capability to drive measurable improvements in client safety performance. Reporting To Managing Partner / Director – Consulting Location Hyderabad (preferred) | Travel 30–50% PAN-India Responsibilities 1) Strategy & P&L Own AOP, pricing, margin controls, capacity planning, and quarterly forecasts. Define sector plays (Pharma/API, FMCG, Auto, Logistics, Infra/Construction, IT Parks/Data Centers, Hospitals). Productize: Safety Audit Pro , CSMS QuickStart , PTW/JSA+LOTO Program , BBS & Leadership Routines , Emergency Preparedness (On-Site ERP) , HIRA/RA . 2) Business Development & Solutioning Drive discovery, site reconnaissance, bid/no-bid, SoW/proposals, and commercials. Build playbooks, case studies, and ROI narratives; partner with Marketing for webinars/expos. Key account mining and cross-sell with IMS-QEHS, Energy (ISO 50001), ESG. 3) Delivery Excellence (by Pillar) Safety Audits: Lead compliance & systems audits (IS 14489, Factory/State Rules, NBC, IE Rules, PESO, Fire NOCs). Standardize audit plans, sampling, scoring, risk prioritization (SIF potential), and CAPA governance. Contractor Safety (CSMS): Establish end-to-end CSMS: pre-qualification, onboarding, PTW/JSA/LOTO, supervision, toolbox talks, performance rating, and consequence management. Integrate with site KPIs; close contractor NCRs within agreed SLAs. Safety Training: Architect curricula (induction to advanced), sector-specific modules, micro-learning, and assessments. Build ToT model; maintain trainer pool, calendars, and LMS/reporting. Safety Culture Transformation: Deploy BBS, leadership walk-throughs, safety gemba, near-miss programs, and recognition systems. Baseline culture maturity; run routines & dashboards; demonstrate trend improvements. 4) Governance, Compliance & Risk Set practice QMS: document control, audits-of-audits, peer reviews, and sign-off gates. Ensure statutory alignment and ethical compliance; manage subcontractor due diligence and data security. 5) People Leadership Hire, onboard, coach; define KRAs/KPIs; run performance reviews and certification plans. Field readiness (PPE, travel safety), mentoring, and succession planning. 6) Innovation & IP Build sector checklists, RA matrices, PTW/JSA libraries, CSMS scorecards, and culture indices. Publish 12+ thought-leadership pieces/year; maintain lessons-learned & benchmark repository. Safety dashboards (leading/lagging indicators) with Power BI/Sheets. Qualifications & Experience Bachelor’s in Engineering/Science; NEBOSH IGC/IDip/PG Diploma in Industrial Safety (must-have). 12–18+ years in EHS/Process Safety with multi-site exposure; consulting experience preferred. Proven leadership of audits, CSMS deployments, training programs, and culture change . Hands-on with HIRA/RA, PTW, JSA, LOTO, BBS, incident investigation (5-Why/TapRooT). Strong knowledge of Factories Act & State Rules, IS/NBC/IE Codes, Fire norms, PESO . Bonus: HAZOP/HAZID facilitation, Pharma/API/chemicals or large infra experience. Core Competencies Commercial acumen & pricing | Program/Portfolio management | Risk-based thinking Stakeholder facilitation & training delivery | Data-driven decision-making People leadership & coaching | Documentation rigor & audit discipline KPIs (Quarterly Review) Revenue, GM, win rate, sales cycle time Utilization, on-time delivery, rework % Audit NCR closure rate; TRIR/LTIFR trend (where shared) Training CSAT & assessment pass rates CSMS coverage & contractor performance scores Culture maturity index uplift; leadership routine adherence IP releases, webinars/case studies count Team headcount, attrition, certifications achieved. Remuneration: Competitive fixed + performance bonus tied to revenue, margin, NPS, and capability goals.
Company Profile: Smartedge Consulting is into the business of providing consulting services to various management systems standards like ISO 9001-Quality, ISO 14001-Environment, ISO 45001-OH&S, ISO 50001-Energy Management Systems, ISO 22000, FSSC 22000, BRC food, ISO 27001-Information Security, Good Manufacturing Practice, Process Improvements like TPM, 5S & Lean Six Sigma, Safety Audit, Sustainability and Energy efficiency improvements. Serving to different industry sectors like Manufacturing, Services like IT & ITeS, Infrastructure, Education, Health care, Energy and Engineering. Role Purpose Implement and mature robust Food Safety Management Systems for client sites (manufacturing, processing, packing, cold-chain, warehousing) to achieve and sustain BRCGS Food, FSSC 22000, or ISO 22000 certifications—delivering audit readiness, risk reduction, and measurable product safety outcomes. Reporting To Practice Head – Food Safety / Managing Partner Location Hyderabad (preferred) | Travel 30–50% PAN-India & GCC (as projects demand) Key Responsibilities 1) Diagnostics & Road-mapping Conduct gap assessments against BRCGS Food , FSSC 22000 (ISO 22000 + ISO/TS 22002-1) , and ISO 22000 . Build project charters, implementation roadmaps, resource & training plans, and certification timelines. Baseline risk: HACCP study reviews, PRP adequacy, CCP/OPRP determination, TACCP/VACCP scoping. 2) System Design & Documentation Develop/upgrade FSMS documentation: policies, manuals, HACCP plans, PRPs, procedures, SOPs/WIs, forms, records, and DML (Document Master List). Establish PRPs (e.g., allergen management, hygiene & sanitation, water & air quality, pest control, maintenance & calibration, supplier approval, traceability, lab controls, waste & rework). Define CCP/OPRP monitoring, limits, verification, validation, and deviation handling workflows. 3) Implementation & Controls Deploy shop-floor controls: HACCP , OPRPs/CCPs , sanitation standard operating procedures (SSOP), allergen changeover, label & pack controls, line clearance, glass/brittle plastic, foreign body prevention, environmental monitoring programs (EMP). Set up Supplier Quality Management : risk-based approval, specifications/CoA, audits, and incoming QC. Build Traceability & Mock Recall routines (forward/backward, mass balance) with time-bound KPIs. Digitize checklists and logs (where feasible) and create KPI dashboards (complaints, NCs, recalls, micro trends). 4) Training, Culture & Competence Deliver role-wise training: FSMS awareness, GMP/GHP, HACCP team competence, allergen control, hygiene, sanitation, pest control, foreign body prevention, EMP, label & pack controls. Coach HACCP Team; institutionalize daily/weekly Gemba and leadership routines. 5) Internal Audits & Management Review Plan and execute internal audits against relevant scheme requirements; lead RCAs & CAPA . Facilitate Management Reviews with risk-based KPIs, trend analysis, and improvement actions. 6) Certification Readiness & Liaison Prepare sites for Stage 1, Stage 2 / Certification audits , surveillance, and re-certification. Coordinate with certification bodies; ensure timely closure of NCRs/Observations within scheme SLAs. 7) Compliance & Regulatory Align with FSSAI , Legal Metrology (pack declarations), applicable Codex/IS standards, customer codes, and retailer schemes where applicable. Maintain change control, incident/recall management, and regulatory notifications. Qualifications & Experience Bachelor’s in Food Technology/Science, Microbiology, Biotechnology, or related discipline. 5–10+ years in food safety/quality; hands-on implementation of BRCGS Food and/or FSSC 22000/ISO 22000 at manufacturing sites. Trained/Certified in HACCP (Level 3/4), Internal Auditor (ISO 22000/FSSC); Lead Auditor preferred. Strong working knowledge of PRPs , HACCP validation/verification , EMP , allergen control , packaging & labeling controls, TACCP/VACCP (food defense/fraud). Bonus: Experience with high-risk/high-care, ready-to-eat, dairy/beverage/bakery/meat/seafood; lab microbiology basics; retailer standards (e.g., Tesco, M&S). Core Competencies Risk-based thinking & problem solving (RCA, 5-Why, Ishikawa) Documentation rigor & audit discipline Stakeholder facilitation and training delivery Data literacy (trends, micro counts, CCP deviations, complaints) Project management & change management Supplier quality & cross-functional collaboration (Production, Maintenance, Stores, Procurement) Career Path Senior Consultant → Lead Consultant → Practice Lead (Food Safety) Compensation Competitive fixed + performance bonus linked to certification outcomes, NCR closure timeliness, training impact, and client satisfaction.
Company Profile: Smartedge Consulting is into the business of providing consulting services to various management systems standards like ISO 9001-Quality, ISO 14001-Environment, ISO 45001-OH&S, ISO 50001-Energy Management Systems, ISO 22000, FSSC 22000, BRC food, ISO 27001-Information Security, Good Manufacturing Practice, Process Improvements like TPM, 5S & Lean Six Sigma, Safety Audit, Sustainability and Energy efficiency improvements. Serving to different industry sectors like Manufacturing, Services like IT & ITeS, Infrastructure, Education, Health care, Energy and Engineering. Job Description – Practice Head (Information Security & Cybersecurity Services) Reports To: Managing Director / CEO Location: Hyderabad, India (with travel to client locations across India) Employment Type: Full-time, Leadership Role Role Overview The Practice Head – Information Security & Cybersecurity Services will lead Smartedge Consulting’s cybersecurity practice, driving business growth, technical excellence, and delivery capability. This role will focus on establishing Smartedge as a trusted partner for clients seeking robust cybersecurity, data protection, and governance solutions, including ISO 27001, ISO 27701, SOC 2, GDPR compliance, and advanced risk management frameworks. The incumbent will be responsible for strategy, P&L ownership, practice development, client delivery, talent development, and market positioning to align with Smartedge’s vision of reaching ₹100 Cr revenue by 2030. Key Responsibilities 1. Strategic Leadership & Growth Develop and execute a strategic roadmap for scaling cybersecurity services in India and GCC regions. Own P&L for the cybersecurity practice , ensuring revenue, profitability, and growth targets are met. Identify emerging technologies and trends (e.g., cloud security, OT security, AI-driven threat detection) and integrate them into Smartedge’s offerings. Drive cross-selling of cybersecurity services across Smartedge’s other verticals like IMS, ESG, Safety, and Energy Efficiency. 2. Practice Development & Offerings Build a comprehensive cybersecurity services portfolio , including: ISO 27001, ISO 27701 implementation & certification support SOC 2 readiness & audit preparation GDPR and data privacy compliance Cloud security frameworks (AWS, Azure, GCP) Cyber maturity assessments and risk management Threat modeling, incident response, and business continuity planning GRC (Governance, Risk & Compliance) solutions Develop service-specific playbooks, SOPs, and consulting methodologies to ensure standardized, scalable delivery. Establish Smartedge-branded toolkits and templates , including risk registers, compliance trackers, audit checklists, and reporting dashboards. 3. Client Delivery & Engagement Lead key client engagements, ensuring high-quality project delivery and customer satisfaction . Serve as subject matter expert (SME) for client consultations, proposals, and workshops. Oversee Gap Assessments, Risk Assessments, and Certification Readiness for client organizations. Provide executive-level advisory to clients on cybersecurity strategy, policies, and governance frameworks. Build long-term relationships with CXOs , positioning Smartedge as their trusted cybersecurity partner. 4. Business Development & GTM Execution Collaborate with the sales and marketing teams to generate leads and close deals . Represent Smartedge at industry forums, conferences, and webinars to strengthen brand visibility. Prepare proposals, RFP responses, and solution decks customized to client needs. Develop sector-specific GTM strategies for industries like Pharma, FMCG, Healthcare, Logistics, IT Parks, and Infrastructure. 5. Team Building & Capability Development Build and mentor a high-performing cybersecurity consulting team . Define a competency framework and skill development roadmap for consultants. Implement the Smartedge Consultant Development Academy (CDA) for cybersecurity specialization. Foster a culture of continuous learning, innovation, and compliance excellence . 6. Governance, Quality & Compliance Ensure service delivery aligns with global best practices , including ISO 27001, NIST CSF, COBIT, and GDPR. Establish a practice-level quality management system , aligning with Smartedge’s IMS. Implement metrics, KPIs, and dashboards to track performance and ensure accountability. Regularly review and improve practice-level policies, procedures, and methodologies . Key Performance Indicators (KPIs) Revenue Achievement Gross Margin Client Satisfaction (CSAT) Score New Client Acquisition Consultant Retention Rate Qualifications & Experience Education: Bachelor’s or Master’s degree in Information Security, Computer Science, IT, or related field. Certifications preferred: ISO 27001 Lead Auditor/Lead Implementer CISSP, CISM, CISA GDPR DPO Certification SOC 2 practitioner-level certifications Experience: 12–18 years of total experience, with at least 8+ years in information security consulting . Proven track record of building and leading cybersecurity practices or teams. Hands-on experience with ISO 27001, SOC 2, GDPR, and other global frameworks . Strong exposure to GRC solutions, risk management, and compliance transformation projects . Key Skills & Competencies Technical Skills: Deep understanding of cybersecurity domains: Risk Assessment & Management Information Security Governance Data Privacy & Protection Cloud Security and Application Security Incident Response & Disaster Recovery Knowledge of security tools, dashboards, and reporting systems. Leadership & Business Skills: Strong business acumen and P&L management skills. Excellent client relationship management at CXO levels. Ability to influence and lead teams across geographies. Exceptional presentation, negotiation, and communication skills . Growth Path Year 1-2: Build a strong team, establish Smartedge’s market presence, achieve initial revenue milestones. Year 3-5: Expand service portfolio, drive sectoral penetration, contribute significantly to ₹100 Cr 2030 vision. Year 5+: Potential progression to Chief Information Security Officer (CISO) or Practice Head – Global Operations . Compensation Competitive salary with performance-based incentives and profit-sharing . Additional benets: Health insurance, travel allowance, professional development sponsorships, and certification reimbursements.
Company Description Smartedge Consulting is a leading multi-disciplinary ISO consulting company based in Hyderabad. We specialize in providing management systems consulting services for various certifications, including ISO 9001, ISO 14001, OHSAS 18001, and ISO 27001. Our approach includes conducting initial gap analyses, project planning, requirements identification, training, and documentation to ensure our clients meet their specific certification goals. Job Title Integrated Management System (IMS) – QEHS Consultant (ISO 9001, ISO 14001, ISO 45001 Specialist) Department Consulting Services – IMS (Quality, Environment, Health & Safety) Reporting To Practice Head – IMS / Senior Consultant / Managing Partner Location Project-based / Client Sites / Remote Role Objective To deliver consulting, documentation, training, and internal auditing services for the implementation and maintenance of ISO 9001, ISO 14001, and ISO 45001 management systems for clients across various industries. Key Responsibilities Project Delivery Lead gap assessments, process mapping, documentation development, and implementation support for ISO 9001, 14001, and 45001. Facilitate client-specific process improvements, risk assessments, and legal compliance evaluations. Conduct internal audits as per ISO 19011 guidelines. Support clients in management review meetings and certification body audits. Client Engagement Understand client-specific industry requirements (Manufacturing, Pharma, Services, Infra, etc.). Maintain effective communication with client teams to manage expectations and build trust. Provide value-added insights beyond compliance requirements. Training & Competency Building Deliver awareness, implementation, and internal auditor training programs. Develop customized training materials. Documentation & Reporting Prepare and review manuals, procedures, SOPs, and forms as per ISO standards. Prepare audit reports, project status updates, and client feedback summaries. Continual Improvement Identify opportunities for improving internal consulting methodologies and client outcomes. Stay updated with industry practices, ISO updates, and statutory regulations. Technical Competencies · ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 implementation & audit expertise · Effective client communication · ISO 19011:2018 Internal Auditing Techniques · Problem-solving and decision-making · Knowledge of legal and other requirements (Factory Act, Environment Acts) · Time management and prioritization · Risk Assessment & Control Techniques (HIRA, Aspect-Impact Analysis) · Team collaboration and knowledge sharing · Documentation development (Manuals, Procedures, SOPs) · Professional ethics and confidentiality · Process improvement tools (Root Cause Analysis, PDCA, etc.) · Adaptability and learning agility Key Result Areas (KRAs) & KPIs · Measurement Criteria (KPI) · Timely Project Delivery · % of projects delivered on schedule · Client Satisfaction · Client feedback score / Retention rate · Documentation Quality · Number of reworks / NCs in certification audit · Training Effectiveness · Training hours delivered / Participant feedback · Internal Audit Delivery · Number of audits conducted / Audit report quality · Compliance & Legal Awareness · Number of legal registers / updates provided Preferred Qualifications & Experience Bachelor’s or Master’s Degree in Engineering / Environmental Science / Industrial Safety / Quality Management or equivalent. Certified Lead Auditor / Internal Auditor for ISO 9001, 14001, and 45001. 3–8 years of trouble shooting experience in management system consulting, audits, or corporate QEHS roles. Exposure to multiple industry sectors preferred. Employment Type Full-Time / Contract / Freelance (Based on engagement) Remuneration As per industry standards / Project-based fee structure Industry Business Consulting and Services Employment Type Full-time