Site Supervisor

Position Overview

The Hospital Supervisor is responsible for overseeing the daily operations of assigned hospital departments, ensuring efficient service delivery, patient satisfaction, staff management, and compliance with healthcare standards and safety regulations. The role involves coordinating with medical, nursing, administrative, and support staff to maintain smooth functioning and high-quality care.

Key Responsibilities

• Operational Management
• Supervise day-to-day hospital operations, including patient services, housekeeping, and administrative functions.
• Ensure smooth coordination between different departments such as nursing, pharmacy, laboratory, and front office.
• Staff Supervision
• Monitor, guide, and evaluate staff performance.
• Schedule shifts and allocate responsibilities to ensure adequate staffing levels.
• Support staff training and professional development initiatives.
• Patient Care & Satisfaction
• Address patient concerns, complaints, and feedback promptly and professionally.
• Maintain high standards of patient care and hospitality.
• Compliance & Safety
• Ensure adherence to hospital policies, government regulations, and accreditation standards.
• Implement and monitor infection control, safety, and hygiene practices.
• Reporting & Documentation
• Maintain daily activity reports, incident logs, and performance records.
• Report operational challenges and suggest improvements to senior management.
• Resource & Inventory Management
• Oversee the use of hospital facilities, medical equipment, and supplies.
• Ensure optimal utilization of resources and timely procurement of essentials.

Qualifications & Requirements

• Education: Bachelor’s degree in Hospital Administration, Nursing, Healthcare Management, or a related field
• Experience: 2–3 years of supervisory or managerial experience in a hospital or healthcare setting.
• Skills:
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving and decision-making aptitude.
• Knowledge of healthcare standards, NABH/JCI accreditation processes, and hospital operations.
• Proficiency in MS Office and hospital management software (HMS).

Key Competencies

• Leadership & Accountability
• Patient-Centric Approach
• Time Management & Organization
• Conflict Resolution
• Adaptability & Stress Management

Job Type: Full-time

Pay: ₹20,000.00 - ₹23,000.00 per month

Shift availability:

• Day Shift (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person