Site Reliability & Observability Architect

Job Title:

Location:

Job Summary:

Observability & Automation Specialist

Key Responsibilities:

• Design, implement, and maintain heterogeneous observability solutions using infrastructure, logs, synthetic monitoring, automation, AI, and GenAI.
• Create and manage dashboards, monitors, alerts, service maps, and user interfaces.
• Collaborate with DevOps, Development, and Security teams to define and maintain SLIs, SLOs, and SLAs.
• Develop integrations between observability platforms and other systems (e.g., hybrid cloud, on-prem data centers, end-user assets, Kubernetes, Terraform, CI/CD tools).
• Optimize alerting mechanisms to reduce false positives and improve incident response.
• Provide support during incidents, including root cause analysis and post-mortem reviews.
• Conduct training sessions for internal teams on effective platform usage.

Required Skills and Qualifications:

• 6+ years of experience in development, automation, system monitoring, and DevOps.
• 3+ years of hands-on experience with advanced automation and observability platforms such as ;Dynatrace, Datadog, AppDynamics, New Relic, Zabbix, ELK(Elasticsearch, Logstash, and Kibana.), AI/GenAI, and Machine Learning.
• Strong understanding of infrastructure components including cloud platforms (AWS, Azure, GCP), containers (Docker, Kubernetes), networking, and operating systems.
• Proficiency in scripting languages such as Python, Bash, or Shell.
• Experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitHub Actions, Terraform, Packer).
• Familiarity with log collection, parsing, and automation using observability platforms.
• Strong analytical and problem-solving skills with a product-oriented mindset.

Preferred Qualifications:

• Certifications in observability platforms (e.g., Datadog Certified Monitoring Professional, Dynatrace, AppDynamics, ELK).
• Experience with additional monitoring tools (e.g., Prometheus, Grafana, New Relic, Nagios, ManageEngine).
• Familiarity with ITIL processes and incident management tools (e.g., PagerDuty, ServiceNow,

Why Join BXI Technologies?

• Lead innovation in AI, Cloud, and Cybersecurity with top-tier partners. 
• Be part of a forward-thinking team driving digital transformation. 
• Access to cutting-edge technologies and continuous learning opportunities. 
• Competitive compensation and performance-based incentives.
• Flexible and dynamic work environment based in India. 

About BXI Tech

BXI Tech is a purpose-driven technology company, backed by private equity and focused on delivering innovation inengineering, AI, cybersecurity, and cloud solutions. We combine deep tech expertise with a commitment to creating value for both businesses and communities. 

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