Site Reliability Engineer (SRE)

Role Overview: At GlobalLogic, you will be working as a Site Reliability Engineer (SRE) focusing on Platform Reliability & Operational Excellence. Your role will involve scaling a mission-critical safety and automation platform from a monolith to distributed, event-driven, and microservice-based systems. Reliability, latency, and operational efficiency are essential aspects of the platform, and you will play a key role in ensuring availability, performance, scalability, and production readiness across services. Key Responsibilities: - Define, implement, and iterate SLIs/SLOs (latency, availability, errors, saturation); operationalize error budgets and trigger corrective action. - Engineer end-to-end observability (metrics, logs, traces, events) leveraging Datadog for faster detection and root cause analysis. - Automate infrastructure using Terraform, deployment workflows, self-healing mechanisms, and progressive delivery (canary/blue-green). - Lead incident lifecycle including detection, triage, mitigation, coordination, communication, and high-quality post-incident reviews. - Build and optimize CI/CD pipelines (GitHub Actions or equivalent) with reliability, rollback safety, and change quality controls. - Perform capacity & performance engineering such as load modeling, autoscaling policies, and cost/efficiency tuning. - Reduce toil through tooling, runbooks, proactive failure analysis, and chaos/fault injection. - Partner with development teams on architectural reviews, production readiness, and security. - Enforce least-privilege, secrets management, and infrastructure security practices. - Improve alert quality to lower MTTR and fatigue, and champion reliability patterns like backpressure and circuit breaking. - Support distributed systems debugging with emphasis on AI and contribute to governance of change management and release safety. - Document playbooks, escalation paths, and evolving reliability standards, treating reliability as a product with roadmap and continuous improvement. Preferred Qualifications: - 3+ years in SRE/Production Engineering/DevOps. - Proficiency in one or more programming languages: Go, Python, TypeScript/Node.js, or Ruby. - Strong understanding of Linux internals, networking fundamentals, Infrastructure as Code (Terraform), GitOps workflows, containers & orchestration, and observability tools. - Experience in CI/CD design, incident management, distributed systems failure modes, chaos/fault injection, performance/load testing, and a degree in Computer Science, Engineering, or equivalent. Additional Details: - At GlobalLogic, you will experience a culture of caring, continuous learning and development, interesting and meaningful work, balance and flexibility, and a high-trust organization. The company is known for engineering impact and collaboration with clients worldwide to create innovative digital products and experiences.,