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Site Reliability Engineer, Process Automation

Site Reliability Engineer, Process Automation

Toast

1 - 4 years

8 - 12 Lacs

bengaluru

Posted:12 hours ago| Platform:

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Skills Required

python dx golang terraform engineering aws change management jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Optimize existing processes, identify areas for improvement, and implement automated solutions to enhance efficiency and reliability of systems.
Utilize, configure, and support tools such as JIRA, FireHydrant, and Backstage for tracking events, incidents, and changes.
Implement automation for risk mitigation strategies to minimize the impact of changes and releases on customers.
Collaborate with leadership, third-party vendors, and stakeholders to drive work to completion.
Maintain and improve key organizational processes for Incident and Change management, preventing customer impacts through change control, rapid detection, response, root cause analysis, and continuous learning from issues.
Enable low-risk, compliant releases with rapid rollback capability to maintain platform reliability.

Job Requirements

Bachelor's Degree in Computer Science, Engineering, or a related field.
At least 2 years of engineering experience with a focus on SRE.
Working knowledge of complex cloud environments (AWS, GCP, Azure, etc.).
Experience scripting automation using Python, Go, etc.
Experience with Infrastructure as code (Terraform, etc.).
Experience participating in Incident Response.
Strong written and verbal communication skills.
Strong problem-solving skills and the ability to think strategically and analytically.
Experience working with a diverse global team across multiple regions and time zones.
Working knowledge of various best practice frameworks, including ITIL, ITSM, Agile/scrum, and change management.
Experience with Incident and Change processes and tools (JIRA, OpsGenie, FireHydrant, DX, etc.).

About Company

At Toast, we embrace diversity, equity, and inclusion into our culture and design, creating equitable opportunities for all and raising the bar in delivering exceptional experiences. We thrive together, fostering in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we empower the restaurant community.

How to Apply

Apply today! For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Additional Info

If you need an accommodation to access the job application or interview process, please contact .

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Site Reliability Engineer, Process Automation