Site Reliability Engineer

Description

Job Title: Site Reliability Engineer

Objectives of this Role

• Run the production environment by monitoring availability and taking a holistic view of system health.
• Build software and systems to manage platform infrastructure and applications.
• Improve reliability, performance, quality, and time-to-market of our suite of software solutions.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
• Provide primary operational and performance engineering support for multiple large-scale distributed software applications.
• Ensure systems are highly available, scalable, and meet performance SLAs.

Responsibilities

• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Perform performance testing, analysis, and tuning across various layers (UI, API, DB, infrastructure).
• Collaborate with development teams to profile applications and identify performance bottlenecks.
• Create and execute performance test plans using tools like JMeter, Gatling, or Locust.
• Partner with development teams to improve services through rigorous testing, profiling, and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Establish baselines, SLAs, and SLOs for performance and reliability metrics.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and system reliability/performance with well-defined service-level objectives.

Required Skills and Qualifications

• Bachelors degree (or equivalent) in Computer Science, Engineering, or a related field.
• Hands-on programming skills in one or more structured/OOP languages such as Python, Java, C/C++, Ruby, or JavaScript.
• Solid understanding of system internals (Linux, networking, threads, memory management).
• Experience with distributed storage technologies such as NFS, HDFS, Ceph, Amazon S3, and resource management frameworks like Kubernetes, Apache Mesos, or Yarn.
• Experience with performance testing tools like JMeter, Locust, Gatling, or similar.
• Knowledge of APM and monitoring tools such as New Relic, AppDynamics, Grafana, or Prometheus.
• Strong troubleshooting and root cause analysis skills across stack layers.
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.

Preferred Skills and Qualifications

• Prior experience in performance engineering or site reliability engineering in a distributed environment.
• Familiarity with CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, Ansible).
• Experience in building observability into applications: logging, tracing, and metrics.
• Coding experience beyond simple scripts, with an emphasis on automation and tool development.
• Ability to clearly communicate technical findings and improvement plans across teams.

Regards
Arunadevi 7904878135 arunadevi.k@idexcel.com