Site Reliability Engineer

Job Purpose

SRE headcount to assist with day-to-day activities supporting ESRE services related to incidents. Build actionable alerts/automation for preventing incidents, detecting performance bottlenecks, and identifying maintenance activities.

Responsibilities

• Employ deep troubleshooting skills to improve the availability, performance, and security of IMT Services.
• Collaborate with Product and Support teams to plan and deploy product releases.
• Work with Engineering leadership to build shared services that meet the requirements and need of the platform and application teams.
• Ensure services are designed with 24/7 availability and operational readiness and rigor
• Implementation of proactive monitoring, alerting, trend analysis and self-healing systems
• Contribute to product development / engineering as needed to ensure Quality of Service of Highly Available services.
• Resolution of product/service defects or design changes, infrastructure changes, or operational changes
• Implement automated tests, automated deployments, and operational tools

Knowledge and Experience

• 3+ years of relevant experience in Production support services environment as SRE engineer
• BS in Computer Science, Computer Engineering, Math, or equivalent professional experience
• Excellent troubleshooting skills, utilizing a systematic problem-solving approach
• Experience with elastically scalable, fault tolerance and other cloud architecture patterns
• Experience operating on AWS (both PaaS and IaaS offerings)
• Experience in both Windows (2016 R2+) and Linux
• Experience with Continuous Integration and Continuous Delivery concepts
• Good to have experience in Containerization concepts like Docker