We’re building the founding product design team at Shipmnts — and are looking for someone who wants to go beyond “designing screens” and truly design how global trade and logistics works . This is a unique opportunity. You'll have ownership, real-world complexity to tackle, and the chance to define both product experiences and the culture of design at one of India’s fastest-growing logistics SaaS startups.. 🌍 Why Shipmnts? Shipmnts is building the modern OS for global logistics — helping freight forwarders, customs brokers, and warehouse operators digitize, collaborate, and move faster. We work in a space that’s traditionally clunky, outdated, and opaque — and that’s exactly what makes this opportunity exciting. Design here isn’t an afterthought. It’s central to how we understand the user, deconstruct problems, and ship elegant solutions. 🟠 What Makes This Role Special? You’ll be one of our first product designers — with full ownership of core features and systems. We don’t throw Figma files over the wall. You’ll work deeply with Product, Engineering, and CS to embed yourself in real user workflows . The problems are real, complex, and rich with design opportunity — from pricing engines and shipping documents to customs workflows and trade dashboards. You’ll be shaping our design systems, process, and culture — not just our UI. 🟠 How We Design at Shipmnts We follow a loop of Research → Shape Up → Design → Deploy → Feedback — and then back again. Our frameworks? Jobs To Be Done , First Principles, and deep ops-level immersion. We don’t “interview” users. We become them. Our tools? Whiteboards, fat marker sketches, detailed wireframes, Figma systems, quick prototypes, and live user sessions. Design is not siloed — we actively co-create with Product, Engineering, Customer Success, and QA. 🟠 What You'll Be Doing Understand the jobs and motivations of global logistics users (exporters, forwarders, transporters, customs brokers). Translate real-world operations into simplified, user-centric flows and interfaces. Own the end-to-end UX — from early exploration and systems thinking to interaction details and polish. Build and evolve our design system for scale, speed, and coherence. Test fast, ship smart, and continuously improve what we’ve built . Help define what great design means at Shipmnts — not just what it looks like. 🟠 What You Bring 2+ years in UX/UI or product design (SaaS or enterprise/B2B preferred). A portfolio that shows how you think , not just what you shipped. Deep empathy and an obsession with simplifying complexity . Ability to think both big picture (flows, systems) and pixel detail (alignment, spacing, micro-interactions). Strong collaboration chops — you love jamming with product and engineering, and storytelling your design ideas. Bonus if you’ve worked on logistics, finance, ops-heavy, or data-rich products . 🟠 What You’ll Get at Shipmnts A real seat at the table. This is foundational design work . Autonomy and ownership over product experiences used by customers every single day. Exposure to first principles-led product building in one of the most vital industries in the world. A front-row role in scaling a design culture from zero to one. A team that actually cares about quality, craft, and users . 🟠 Who You Are Curious, detail-obsessed, and proactive. Hungry to learn, open to feedback, and never satisfied with “good enough.” You think in systems, zoom into the details, and aren’t afraid to rebuild something if it’s not right. You believe design can transform how people work — and you want your work to matter. Show more Show less
At Shipmnts, we are on mission to Accelerate Global Trade. We are an all-in-one Technology Platform with all the software, integrations and resources one needs for Global Trade & Logistics Management (GTLM). Our goal: Revolutionise Tech for second largest industry in the world! Who you'll be working with: You will work closely with our Head of Product, our Customer Success Team and our CEO Our Customer Success team is responsible for end to end customer experience around planning, implementation, user onboarding and post onboarding support What you'll do: Promptly resolve inbound calls and online Support cases from customers Performs routine to moderately complex troubleshooting and analysis to resolve issues Identifies software defects and reports to Quality Assurance/Development for investigation of root cause and fixing Documents case through formalized written communication Handle inquiries and problems within assigned major product area expertise/ skill set and effectively triage those outside area of expertise and transfers to the next Support level Create and maintain knowledge base that enable self-service support for Customers/Partners Gather and prioritise feedback from customers. Provide a view of ground realities and help us identify risks at each account level. Co-own end-user training and data migration from legacy system and technical support for our finance and tax compliance modules Participate in constant improvement around processes for onboarding, adoption, and customer success. Help our customers realise tangible value / outcomes faster with our product You will be face of Shipmnts for our customers! What makes a great profile for us: Former experience in Technical / Functional Support Former experience in Product Led environment Former experience in managing successful implementations of ERPs / complex SaaS workflows (especially with customer onboarding) Bonus: Basic Knowledge of accounting systems like Tally/ERP Next You are: Extremely Organised and Detail Oriented Calm under pressure and self motivated Collaborative Problem Solver Most importantly you are empathetic to customers! Some Basic Requirements: You are Tech-Savvy and proficient in MS office applications, with moderate to advanced Excel skills Proficiency in Business English language (Spoken and Written) Owning Knowledge has no pre-requisites and we welcome candidates with any form of formal educational background who match this profile! Show more Show less
Duration: 1 year (with possibilities to convert to full time) Start Date: Immediate About Shipmnts Shipmnts.com is revolutionising global logistics by building an intelligent software platform that simplifies international trade for freight forwarders, customs brokers, and exporters/importers. Our platform streamlines sales, pricing, documentation, cargo visibility, and compliance, making global shipping smarter and more efficient. We're a fast-growing startup, driven by a mission to make trade simple, transparent, and tech-enabled. Internship Overview As a Growth Intern (Tech Sales), you'll be at the forefront of our growth initiatives, working closely with our CEO, Growth Lead and Product Team. In short you will get hands-on experience in how to grow B2B SASS product within logistics and supply chain sector (a $16 Trillion Industry with vast opportunities) Key Responsibilities Identify and qualify potential leads through market research and outreach. Assist in creating and delivering compelling sales presentations and product demos. Research freight/logistics trends to inform campaigns and messaging Collaborate with the CEO & Growth Lead to develop and implement effective business expansion strategies. Maintain and update customer relationship management (CRM) systems with accurate information. Gather and relay customer feedback to inform product development and improvements. Participate in sales meetings and training sessions to enhance product knowledge and sales skills. Help Track growth experiments, measure what works, and double down on success You’re a Great Fit If You Are not uncomfortable talking to new people. Are curious about startups, logistics tech, SaaS, and how things grow Are currently pursuing or have completed a degree in Engineering, Marketing, Business, or Communications Have strong written communication and storytelling skills Are comfortable trying to solve problems for people Are proactive, organised, eager to figure out things on your own and not afraid to try new things Bonus: You’ve played around with tools like HubSpot, Zoho Campaigns, Canva, or Figma What You’ll Gain Pick up basics of one the top paying skills across industries i.e Sales As a part of your job, you will get to interact with many business owners and folks who run high-revenue businesses, you’ll be exposed to how they think, operate or make decisions Hands-on experience in real-world startup growth and B2B tech Exposure to marketing, sales, product, and data workflows Opportunity to lead small projects with real outcomes Mentorship from CEO & Growth Lead Potential for full-time conversion post-internship Show more Show less
CTC - ₹10L – ₹15L • No equity 🚀 We're Building Our Core Product Design Team — Join Us at the Ground Floor This is a high-impact, high-ownership opportunity to join the founding team and shape not just our product, but the future of global trade. If you’re passionate about solving meaningful, real-world problems and want to do the best work of your life , we might be the perfect place for you. 🌱 Our Design Culture Design is deeply embedded in how we build at Shipmnts.com. Our process is agile, collaborative, and driven by empathy. Here's how we think: Research → ShapeUp → Feedback → Design → Deploy → Iterate We follow Jobs To Be Done and Deconstructing Work Elements frameworks to deeply understand user needs. We believe in first principles thinking and simplifying complexity into its core essence. We don’t just walk in our users’ shoes — we live in their world . We embed ourselves into their operations to truly understand how they work and what they need. Designers collaborate closely with Product, Engineering, QA, and Customer Success to deliver seamless, impactful experiences. 💼 What You'll Do In your first 30 days , immerse yourself in the world of global trade — observe workflows, interview users, and map their processes at a micro level. Work with Product and Customer Success to uncover the real “jobs” users are hiring our product to do. Convert these insights into fat-marker user flows as part of our Shape Up process. Collaborate with Product & Engineering to finalize flows and translate them into elegant, usable interfaces . Build and evolve our core design system from the ground up — the foundation of a platform that simplifies international shipping. Rapidly prototype, test, and iterate on ideas — long before development begins. Continuously refine the user experience of existing products with a relentless eye for improvement. 🧠 What You Bring 2+ years of experience in UX/UI or product design (bonus if in B2B or enterprise SaaS). A portfolio that showcases not just beautiful UI, but thoughtful problem-solving and user impact. A knack for breaking down complex problems into simple, intuitive experiences . Strong visual design fundamentals — color, spacing, layout, hierarchy. Deep user empathy — you’re an advocate for their experience in every decision. A high sense of ownership and accountability — you don’t wait to be told, you lead. Stellar storytelling and communication skills — you inspire your team and bring designs to life. 🎁 What You'll Get A front-row seat to how enterprise products are built — from 0 to 1. The opportunity to define our design culture and systems. Autonomy and ownership of core product areas . Work directly with global enterprises and shape how modern supply chains operate. A fast-paced, transparent, no-BS environment where design has a seat at the table. 🧬 Who You Are Calm under pressure, detail-obsessed, and deeply self-aware. Constantly iterating, learning, and thriving in ambiguity . Anti-fragile — you grow stronger with every challenge. Comfortable with feedback, hungry to improve, and proactive about making things better. 📩 Ready to build something that matters? We’d love to hear from you. Drop us a line with your portfolio — let’s design the future of global trade, together.
At Shipmnts, we are on mission to Accelerate Global Trade. We are an all-in-one Technology Platform with all the software, integrations and resources one needs for Global Trade & Logistics Management (GTLM). Our goal: Revolutionise Tech for second largest industry in the world! Who you'll be working with: You will work closely with our Head of Product, our Customer Success Team and our CEO Our Customer Success team is responsible for end to end customer experience around planning, implementation, user onboarding and post onboarding support What you'll do: Promptly resolve inbound calls and online Support cases from customers Performs routine to moderately complex troubleshooting and analysis to resolve issues Identifies software defects and reports to Quality Assurance/Development for investigation of root cause and fixing Documents case through formalized written communication Handle inquiries and problems within assigned major product area expertise/ skill set and effectively triage those outside area of expertise and transfers to the next Support level Create and maintain knowledge base that enable self-service support for Customers/Partners Gather and prioritise feedback from customers. Provide a view of ground realities and help us identify risks at each account level. Co-own end-user training and data migration from legacy system and technical support for our finance and tax compliance modules Participate in constant improvement around processes for onboarding, adoption, and customer success. Help our customers realise tangible value / outcomes faster with our product You will be face of Shipmnts for our customers! What makes a great profile for us: Former experience in Technical / Functional Support Former experience in Product Led environment Former experience in managing successful implementations of ERPs / complex SaaS workflows (especially with customer onboarding) Bonus: Basic Knowledge of accounting systems like Tally/ERP Next You are: Extremely Organised and Detail Oriented Calm under pressure and self motivated Collaborative Problem Solver Most importantly you are empathetic to customers! Some Basic Requirements: You are Tech-Savvy and proficient in MS office applications, with moderate to advanced Excel skills Proficiency in Business English language (Spoken and Written) Owning Knowledge has no pre-requisites and we welcome candidates with any form of formal educational background who match this profile!
As a member of the Shipmnts team, you will have the opportunity to contribute to our mission of Accelerating Global Trade. Shipmnts is an all-in-one Technology Platform that provides software, integrations, and resources for Global Trade & Logistics Management (GTLM). Our ultimate goal is to revolutionize technology for the second largest industry in the world. In this role, you will collaborate closely with our Head of Product, Customer Success Team, and CEO. The Customer Success team plays a crucial role in ensuring a seamless end-to-end customer experience, from planning and implementation to user onboarding and post-onboarding support. Your responsibilities will include promptly resolving inbound calls and online support cases from customers, conducting troubleshooting and analysis to resolve issues, identifying software defects, and documenting cases through formalized written communication. Additionally, you will handle inquiries and problems within your major product area expertise, create and maintain a knowledge base for self-service support, and gather and prioritize feedback from customers to help improve our products. You will also be involved in end-user training, data migration from legacy systems, and providing technical support for finance and tax compliance modules. Participation in continuous improvement efforts around onboarding, adoption, and customer success will be key, as well as helping customers realize tangible value and outcomes faster with our product. Ideal candidates for this role will have previous experience in Technical/Functional Support, a Product Led environment, and managing successful implementations of ERPs/complex SaaS workflows. Basic knowledge of accounting systems like Tally/ERP Next would be a bonus. We are looking for individuals who are extremely organized, detail-oriented, calm under pressure, self-motivated, collaborative, and empathetic towards customers. Proficiency in MS Office applications, especially Excel, as well as Business English language skills, are essential requirements for this position. At Shipmnts, we value knowledge and welcome candidates with diverse educational backgrounds who embody the qualities and experiences outlined above. Join us in making a difference in the world of Global Trade & Logistics Management!,
As a Backend Engineer at Shipmnts, you will work in a fast-paced collaborative and agile environment, following Scrum/Kanban methodologies to build custom Ruby internal and public-facing applications. Your responsibilities will include integrating user-facing elements developed by front-end developers with server-side logic, writing clean and efficient code, designing robust and scalable features, and contributing in all phases of the development lifecycle. You will be involved in analyzing software requirements, providing solutions, and overseeing the implementation of engineering best practices. Additionally, you will be responsible for optimizing the application for maximum speed and scalability, as well as designing and implementing data storage solutions. Shipmnts is at the forefront of applying technology and problem-solving to the logistics industry in innovative ways. We encourage taking smart risks and championing new ideas. We prioritize creating beautifully architected apps that are polished, fast, and a joy to use without compromising on quality. To be successful in this role, you should have at least 2+ years of experience in Backend development. A strong background in Ruby and Python, familiarity with web frameworks, ORM libraries, modern databases, and browser-based technologies are essential. Experience with Test-Driven Development (TDD), continuous integration, Scrum, Kanban, and knowledge of major cloud providers are also required. Proficiency in Ruby on Rails, along with other common libraries such as RSpec and Resque, is a plus. We are looking for candidates who are calm under pressure, have a great work ethic, and communicate effectively. You should be self-aware, always pushing for a higher standard, and open to new ideas and personal feedback. Being detail-oriented, intolerant to compromise, and a problem solver with a global mindset are qualities we value in our team members. Bonus qualifications include proficiency with NoSQL data stores, knowledge of GraphQL, container orchestration, and event sourcing. If you are anti-fragile, continuously strive for improvement, and have experience working on a DevOps team, we would love to hear from you. Join us in pushing the boundaries of what's possible with Rails, Python, and Scala at Shipmnts.,
As a Front-End Developer at our company, you will have the opportunity to work on cutting-edge projects and be part of a team that is transforming an extremely complex industry into something simpler, more human, efficient, and transparent. We are seeking individuals who are passionate problem-solvers and interested in making a real-world impact. Your responsibilities will include developing a product that caters to the Global Container Logistics community, combining cross-functional experiences and deep domain understanding. You will be involved in creating intuitive and efficient interfaces to streamline logistics processes, as well as developing high-fidelity prototypes and gathering feedback to ensure design consistency across various platforms. In addition, you will be expected to identify the most effective solutions by following the 80/20 principle, offering options rather than dismissing ideas outright, and nurturing a team of front-end developers and user interaction designers to achieve collective success. To be successful in this role, you should have 1-3+ years of experience in developing responsive products for desktop and mobile applications, along with a degree in Computer Science. Proficiency in front-end web development technologies such as Reactjs, HTML5, CSS3, and familiarity with OOP concepts and REST frameworks is essential. Experience with version control tools, SEO, and integrating 3rd party APIs will be advantageous. We are looking for individuals who thrive under pressure, possess strong communication skills, and are proactive in seeking continuous improvement. You should have a keen eye for detail, a problem-solving mindset, and a global perspective to contribute effectively to our innovative projects. Join us in revolutionizing the logistics industry and embrace the challenge of pushing boundaries with every opportunity for growth and learning.,
Company Description At Shipmnts, we are building a next-gen shipping network, an intelligent software platform that understands global trade flows and assists in orchestrating logistics and compliance. Our goal is to enable forwarders to help businesses easily ship their cargo anywhere in the world, transforming the second largest industry globally. We focus on mitigating the complexities of supply chains, from documentation to compliance and custom clearances. Join us in creating innovative solutions in the logistics industry and doing the best work of your life. Role Description This is an on-site internship role for a Lead Generation Intern located in Ahmedabad. The Lead Generation Intern will be responsible for identifying new leads, performing market research, and generating leads. The role also involves communicating with potential clients and supporting the sales team in developing lead generation strategies. Qualifications Experience in identifying New Leads and Lead Generation Strong skills in Market Research Excellent Communication skills Basic understanding of Sales processes Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, or related field is a plus Enthusiasm for the logistics and shipping industry