Posted:3 weeks ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  1. User Management

  • Create, update, and deactivate user IDs as per HR inputs.
  • Maintain employee hierarchy and reporting structure in SFA.
  • Maintain all Masters [DB, beat, outlet, PJP]
  1. System Support & Maintenance

  • Resolve user issues and escalate technical bugs to the IT/vendor team.
  • Perform data validation and ensure accuracy of sales, outlet, and beat information.
  1. Training & Communication

  • Conduct onboarding sessions for new users on SFA & DMS usage.
  • Prepare and update user manuals or SOPs for SFA & DMS modules.

Collect feedback from field teams and share improvement suggestions with management.

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