SF - Flosum

Role Overview: NTT DATA is looking for a SF -Flosum to join the team in Hyderabad, Telangana (IN-TG), India (IN). As a SF -Flosum, you will play a crucial role in developing and executing Salesforce administration strategies aligned with corporate goals and digital transformation initiatives. You will lead a global team of Salesforce administrators, oversee platform optimization, collaborate with stakeholders, and ensure data governance and reporting standards are met. Key Responsibilities: - Develop and execute the Salesforce administration strategy aligned with corporate goals and digital transformation initiatives. - Drive governance frameworks for Salesforce platform usage, configuration, and compliance across business units. - Serve as the primary point of contact for Salesforce governance, licensing, and enterprise roadmap discussions. - Partner with Salesforce architects, developers, and program leads to ensure the platform meets enterprise scalability and security standards. - Lead, mentor, and expand a global team of Salesforce administrators and functional leads. - Define and enforce administration best practices, including documentation, release management, and change control. - Oversee workload allocation, performance metrics, and professional development within the team. - Collaborate with HR and leadership to build Salesforce admin competency frameworks and career paths. - Manage enterprise-wide Salesforce environments including multiple orgs, sandboxes, and production instances. - Ensure data integrity, security compliance, and adherence to global privacy standards (GDPR, HIPAA, etc.). - Direct platform upgrades, feature rollouts, and integration management (with ERP, marketing, and analytics platforms). - Evaluate new Salesforce features and AppExchange solutions for business value and compatibility. - Partner with business units (Sales, Service, Marketing, Operations) to gather requirements and prioritize initiatives. - Work with IT leadership to define SLAs, performance metrics, and support processes. - Represent the Salesforce Admin function in enterprise-level steering committees and governance boards. - Define and enforce enterprise-wide data standards, deduplication processes, and audit controls. - Lead initiatives around data migration, cleansing, and reporting automation. - Support executive reporting and dashboard standardization for leadership visibility. Qualification Required: - Bachelor's degree in a related field or equivalent practical experience. - Salesforce Administrator certification. - Experience in Salesforce administration, governance, and team management. - Strong understanding of data governance, reporting, and stakeholder collaboration. - Excellent communication and leadership skills. (Note: The additional details about NTT DATA have been omitted as they were not explicitly related to the job role.),