ServiceNow Strategic Portfolio Management (SPM) Specialist (Remote / Freelancing)

Job Title: ServiceNow Strategic Portfolio Management (SPM) Specialist

Job Type: Remote (US Shift : 2 PM to 11 PM)

Experience: 7+ years

Job Summary:

We're seeking an experienced ServiceNow SPM expert to configure and customize ServiceNow applications for Strategic Portfolio Management. The ideal candidate will have hands-on experience in implementing and managing SPM modules, including Project & Portfolio Management, Demand Management, and Resource Planning.

Key Responsibilities:

• Configure and customize ServiceNow SPM applications to meet business requirements
• Implement and manage Project & Portfolio Management, Demand Management, and Resource Planning modules
• Develop and maintain SPM workflows, dashboards, and reports
• Collaborate with stakeholders to define business requirements and prioritize projects
• Provide training and support to end-users on SPM best practices
• Analyze and optimize SPM processes to improve efficiency and effectiveness

Required Skills & Experience:

• 7+ years of experience in ServiceNow implementation and configuration
• Hands-on experience with ServiceNow SPM module
• Strong knowledge of Project & Portfolio Management, Demand Management, and Resource Planning
• Experience with ServiceNow workflow development and customization
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills

Preferred Qualifications:

• ServiceNow certifications (e.g., Certified Application Specialist or Certified Implementation Specialist)
• Experience with Agile methodologies and IT service management best practices
• Knowledge of ITIL framework