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2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be responsible for developing and customizing ServiceNow ITSM modules, as well as extending functionality with additional modules. Your main tasks will include writing efficient code for business rules, client scripts, and workflows. Furthermore, you will need to implement integrations with external systems using REST/SOAP APIs. Collaboration with project teams to gather and clarify requirements will also be a key part of your role. Testing and debugging solutions to ensure they meet client needs will be essential for success in this position. To excel in this role, you will need to have at least 2.5 years of ServiceNow experience. Full implementation experience with at least one ServiceNow product is a must. Strong programming and technical expertise, along with advanced knowledge of ServiceNow scripting and API integrations, will be crucial. Experience in ServiceNow ITSM and at least one additional module is required. Additionally, a strong understanding of ServiceNow development, including scripting, UI policies, and catalog items, is essential. Familiarity with integrations and data import/export processes will also be beneficial. Excellent debugging and problem-solving skills are key requirements for this position. Having a ServiceNow CSA certification is mandatory for this role. Furthermore, holding CIS certification for relevant modules such as HRSD, ITOM, etc., will be considered an added advantage. Please note that this job description has been referenced from hirist.tech.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You are a Techno-Functional Business Analyst with over 5 years of experience in ServiceNow, along with a basic understanding of Quality Assurance. Your role involves gathering and validating business/technology requirements to establish scope, parameters, and project impact. You possess a strong technical foundation and comprehensive knowledge of the ServiceNow platform. Your responsibilities include translating conceptual user requirements into functional specifications that are easily understandable by developers and the project team. You are adept at interpreting user requirements, identifying feasible options, and effectively communicating them to business stakeholders. Throughout the project lifecycle, you manage and track the status of requirements, making necessary adjustments when required. As a Techno-Functional BA, you play a crucial role in communicating changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders. You are responsible for planning user acceptance testing (UAT) and conducting hands-on testing on the ServiceNow platform. Additionally, you have experience in developing and implementing solutions on ServiceNow, particularly in modules such as Incidents, Changes, Problems, Agent Chat, and CSM. Your expertise includes a solid understanding of the Configuration Management Database (CMDB) and holding the certification of a ServiceNow Certified System Administrator. In addition to your core responsibilities, you are expected to perform any other duties as assigned to support the successful implementation and maintenance of ServiceNow solutions.,
Posted 4 days ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
You will join a global technology consulting and digital solutions company that helps businesses leverage digital technologies for business model innovation, accelerated innovation, and growth. With services spanning digital transformation, consulting, and application development, you will be a part of the team as a Worksoft Tester. Based in Pune, the role requires 6-10 years of experience and will involve virtual interviews in a hybrid work mode under a C2H job type. Joining within 15 days is essential. Your expertise in Worksoft Certify automation testing is crucial, along with experience in ServiceNow testing. You should have a strong grasp of testing principles, processes, and methods, coupled with excellent communication and interpersonal skills. Familiarity with Agile/Waterfall methodologies is expected. Your responsibilities will include creating and executing test scripts, maintaining Worksoft Certify features, and developing automated test scripts for issue identification and resolution. You will design and execute test plans, scripts, and cases for ServiceNow applications, managing defects and collaborating with development teams for resolutions. Ensuring functionality, performance, and integration meet requirements, you will identify performance issues and suggest improvements within the ServiceNow platform. You will be tasked with developing and maintaining automation scripts, executing tests, contributing to test planning, collaborating with stakeholders, reporting issues, guiding team members, and integrating Worksoft Certify with other systems like SolMan, Jira, and Jenkins. Familiarity with test management tools like JIRA, ALM, and defect tracking systems is necessary for this role.,
Posted 1 month ago
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