IT Support Professional for Global Service Desk MKS Inc.

0.0 - 4.0 years

0 Lacs

haryana

On-site

As an IT Support Professional for Global Service Desk at MKS, you will play a crucial role in partnering with all IT departments to provide technology support to users. Reporting to the IT Global Service Desk Lead in Manesar, your responsibilities will include: - Ticket Management: - Receive, log, and categorize incidents and service requests through phone, chat, and email. - Provide initial support for basic issues and escalate complex problems to higher-level support as necessary. - Track, analyze, and update incidents and service requests in the ticketing system (ServiceNow). - Take ownership of tickets and actively contribute to driving them to closure. - Customer Support: - Communicate ...

Posted 2 weeks ago

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Sr ServiceNow Analyst Techno-Functional HRSD Intuitive Surgical

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As an HRIS Functional Expert at Intuitive, your primary function will involve providing subject matter expertise to support the HR HelpNow (ServiceNow) platform and related tools or systems. Your role will require possessing functional, technical, and analytical abilities to configure and support HRIS applications effectively. **Key Responsibilities:** - Utilize advanced ServiceNow experience with expertise in HRSD, ER, Employee Center Pro, AI, and current release - Develop and analyze reports and dashboards - Configure in lower environment for POC and enhancements - Resolve high-level, complex issues related to ServiceNow Infrastructure - Conduct testing, including quality assurance, develo...

Posted 2 months ago

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ServiceNow Developer VY SYSTEMS PRIVATE LIMITED

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for developing and customizing ServiceNow ITSM modules, as well as extending functionality with additional modules. Your main tasks will include writing efficient code for business rules, client scripts, and workflows. Furthermore, you will need to implement integrations with external systems using REST/SOAP APIs. Collaboration with project teams to gather and clarify requirements will also be a key part of your role. Testing and debugging solutions to ensure they meet client needs will be essential for success in this position. To excel in this role, you will need to have at least 2.5 years of ServiceNow experience. Full implementation experience with at least one Se...

Posted 3 months ago

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Techno-Functional Business Analyst - ServiceNow Platform BYLD Group

5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You are a Techno-Functional Business Analyst with over 5 years of experience in ServiceNow, along with a basic understanding of Quality Assurance. Your role involves gathering and validating business/technology requirements to establish scope, parameters, and project impact. You possess a strong technical foundation and comprehensive knowledge of the ServiceNow platform. Your responsibilities include translating conceptual user requirements into functional specifications that are easily understandable by developers and the project team. You are adept at interpreting user requirements, identifying feasible options, and effectively communicating them to business stakeholders. Throughout the pr...

Posted 3 months ago

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Worksoft Testers People Prime Worldwide

6.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

You will join a global technology consulting and digital solutions company that helps businesses leverage digital technologies for business model innovation, accelerated innovation, and growth. With services spanning digital transformation, consulting, and application development, you will be a part of the team as a Worksoft Tester. Based in Pune, the role requires 6-10 years of experience and will involve virtual interviews in a hybrid work mode under a C2H job type. Joining within 15 days is essential. Your expertise in Worksoft Certify automation testing is crucial, along with experience in ServiceNow testing. You should have a strong grasp of testing principles, processes, and methods, c...

Posted 4 months ago

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