ServiceNow Developer - SSE

Job Description

Analyze, design, and develop systems based on user specifications. Provide technical assistance and consultation on complex technical issues. Work with ServiceNow custom applications, HR Lifecycle Events, and HR Case Management. Implement and optimize ServiceNow HRSD, Financial Service, CEM, WSD, and LSD solutions. Configure and integrate ServiceNow Employee Center Pro and Virtual Agent for HRSD. Lead implementations for Financial Services modules such as Disputes, Wires, and Workplace Reservations. Work on Critical Events Management (CEM) and Visitor Management systems. Conduct integration testing to align with best practices and standards. Utilize ServiceNow Test Management tools and explore automated testing solutions (e.g., Automate Pro). Maintain knowledge of industry trends and emerging technologies, particularly as they apply to ServiceNow and Huntington s business objectives. Identify training needs and mentor junior team members as required. Lead projects and collaborate with cross-functional teams to ensure successful delivery. Required Qualifications: 5-8 years of relevant experience in ServiceNow development and implementation. Hands-on experience with ServiceNow HR Lifecycle Events, HR Case Management, and Employee Relations. Expertise in ServiceNow Virtual Agent implementation. Experience with Legal Services Delivery and Employee Center Pro. Proven implementation experience for Financial Services solutions, including Disputes, Wires, and Workplace Reservations. Familiarity with Critical Events Management and Visitor Management. Strong integration and testing experience following best practice standards. Knowledge of ServiceNow Test Management (recommended). Experience with Automated Testing (Automate Pro) (preferred). Development experience in .NET, Java, Mainframe, and ServiceNow. Preferred Skills: Ability to work independently as well as in a team-oriented environment. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent communication and documentation skills. Project leadership experience is a plus. Skills: ServiceNow ServiceNow Development