Service Staff/ waiter's

A hotel service waiter's core duties involve delivering exceptional guest experiences by greeting customers, presenting menus, taking accurate orders, serving food & drinks, handling payments, and ensuring table cleanliness, all while adhering to strict health/hygiene standards and coordinating seamlessly with kitchen/bar staff for smooth service from start to finish.

Guest Interaction & Service

• Greet guests warmly and escort them to tables.
• Present menus, explain daily specials, and offer recommendations (upselling where appropriate).
• Take accurate food and beverage orders using POS systems or order pads.
• Serve food and drinks promptly, ensuring presentation and order accuracy.
• Check in with guests regularly to ensure satisfaction and address needs.
• Handle complaints and suggestions professionally, resolving issues to ensure satisfaction.

Table & Area Maintenance

• Set up tables with linens, silverware, and glasses.
• Keep dining areas, tables, and service stations clean and tidy.
• Clear dirty dishes, glassware, and silverware to the kitchen.

Operations & Coordination

• Communicate orders and special requests to kitchen and bar staff.
• Process payments accurately and efficiently (cash, card).
• Follow all food safety, hygiene, and alcohol service regulations.
• Perform closing duties like restocking and cleaning.
• Assist with training new staff and filling in for absent colleagues.

Key Skills

• Strong customer service, communication, and interpersonal skills.
• Attention to detail and ability to work in a fast-paced team environment.
• Basic math skills and POS system familiarity.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person