4 Service Readiness Jobs

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12.0 - 16.0 years

0 Lacs

karnataka

On-site

As a Technical Support Specialist at ZEISS India, your role involves providing escalated technical support to field teams and acting as a connect between global technical support teams and field teams for faster resolution of tech issues. You will be responsible for proactive monitoring of quality issues of OPT Surgery products, early life failures, escalation to the factory for resolution, and publishing dashboards for ongoing cases to provide visibility to the entire organization. Your key responsibilities will include: - Ensuring the field team is trained to Zeiss standards and monitoring the effectiveness of training through Service Metrics on an ongoing basis. - Prioritizing timely roll...

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

The Area Manager - Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes. You will provide guidance on overall business operations, identify areas for improvements, and support the implementation of new projects. Your key responsibilities include creating customer engagement plans based on market behavior and competition targeting areas where the potential is high and the turnaround of customers is less. You will be responsible for increasing After Sales Service and thereby increasing customer market share. Additionally, you will be accountable for workshop loading and achieving defined targets by the...

Posted 3 months ago

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12.0 - 15.0 years

12 - 15 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Hiring, developing, and deploying resources strategically Optimizing resources to meet workload plans and organizational growth Anticipating workforce adaptations and developing competencies Driving collaboration and continuous improvement within the team Implementing and refining processes to achieve objectives Building strong customer relationships and managing stakeholder expectations Degree in mechanical or industrial engineering Experience in manufacturing or engineering in the railway or heavy engineering industry Minimum of 12 years of technical experience in Process Engineering Familiarity with managing teams and global stakeholders A master's degree in a relevant field is desirable ...

Posted 4 months ago

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12.0 - 20.0 years

17 - 32 Lacs

pune

Remote

Role Overview We are seeking a highly experienced Service Transition & Service Introduction Manager to lead the seamless handover of IT infrastructure projects into Business-as-Usual (BAU) operations. This is a critical role responsible for ensuring that services are transitioned smoothly, meeting operational requirements and delivering business value. You will work closely with Service Design Leads, Project Managers, Architects, and SMEs to support the full lifecycle of service transition and readiness. Key Responsibilities Service Transition Planning: Develop and manage detailed service transition plans, ensuring alignment with project timelines and business readiness. Stakeholder Manageme...

Posted Date not available

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