16 Service Officer Jobs

Timely resolving the assigned calls of custome calls dealer calls and basic concepts of m.s office.good experience in stabilizers and Tvs Required Candidate profile service engineer knows the servicing of stabilizers ,mixer grinders and wet grinders.

Dear Candidates, Greetings from AV Global! Urgent Vacancy with Leading Bank Role: CSO - Customer Service Officer Locations: Guntur, Belgaum, and Bangalore Experience: Minimum 2-3 years of experience in customer service from banking sector can apply Interested candidates can share profiles to deepika@avglobaladvisory.com / WhatsApp-8925889567

Role & responsibilities Account Opening & Maintenance: Cash Handling, NEFT, RTGS Run the processes for account opening, account maintenance & account closure related formalities as per Banking process. Handle customers enquiries and instructions. Ensure adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.) Ensure proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Address all transaction related enquiries. Ensure that all people, process, data & systems in the branch are well attended to deliver consistent & superior levels of service to alll customers. Ensure that adequate records & data pertaining to customer queries and complaints is maintained & analysed for achieving greater process efficiency. Responsible to follow all process, policies as per guidelines & audit rating of the branch Ensure comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective.

Role & responsibilities Account Opening & Maintenance: Cash Handling, NEFT, RTGS Run the processes for account opening, account maintenance & account closure related formalities as per Banking process. Handle customers enquiries and instructions. Ensure adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.) Ensure proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Address all transaction related enquiries. Ensure that all people, process, data & systems in the branch are well attended to deliver consistent & superior levels of service to alll customers. Ensure that adequate records & data pertaining to customer queries and complaints is maintained & analysed for achieving greater process efficiency. Responsible to follow all process, policies as per guidelines & audit rating of the branch Ensure comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective.

Role & responsibilities Account Opening & Maintenance: Cash Handling, NEFT, RTGS Run the processes for account opening, account maintenance & account closure related formalities as per Banking process. Handle customers enquiries and instructions. Ensure adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.) Ensure proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Address all transaction related enquiries. Ensure that all people, process, data & systems in the branch are well attended to deliver consistent & superior levels of service to alll customers. Ensure that adequate records & data pertaining to customer queries and complaints is maintained & analysed for achieving greater process efficiency. Responsible to follow all process, policies as per guidelines & audit rating of the branch Ensure comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective.

Role & responsibilities Account Opening & Maintenance: Cash Handling, NEFT, RTGS Run the processes for account opening, account maintenance & account closure related formalities as per Banking process. Handle customers enquiries and instructions. Ensure adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.) Ensure proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Address all transaction related enquiries. Ensure that all people, process, data & systems in the branch are well attended to deliver consistent & superior levels of service to alll customers. Ensure that adequate records & data pertaining to customer queries and complaints is maintained & analysed for achieving greater process efficiency. Responsible to follow all process, policies as per guidelines & audit rating of the branch Ensure comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective.

Grade - Asst Manager . Job Role: - Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction Providing quality of experience that will ensure retention and positive word-of-mouth Cash transaction with customers Back up to Branch Operations manager Rendering services to the customers related to Payments, Cheque clearing, DD issuing & printing. KYC /AML adherence CTR / STR Reporting ATM Operations Trade Forex Services Handling Trade forex documentation related to Import/Export Transactions. Required Candidate profile Job Requirement: Customer Orientation Fresh Graduates and Post Graduates (2023-2024 Passouts) Good Communication skills Basic understanding of Banking Well Versed with MS office.

Grade - Asst Manager . Job Role: - Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction Providing quality of experience that will ensure retention and positive word-of-mouth Cash transaction with customers Back up to Branch Operations manager Rendering services to the customers related to Payments, Cheque clearing, DD issuing & printing. KYC /AML adherence CTR / STR Reporting ATM Operations Trade Forex Services Handling Trade forex documentation related to Import/Export Transactions. Required Candidate profile Job Requirement: Customer Orientation Fresh Graduates and Post Graduates (2023-2024 Passouts) Good Communication skills Basic understanding of Banking Well Versed with MS office.

Perfect for freshers! Manage cash, DDs, cheques, support branch operations, ensure accurate transactions, learn KYC/AML, CTR/STR, ATM handling, trade forex docs. Basic banking knowledge, MS Office & good communication skills needed. Apply now!"

Role & responsibilities Account Opening & Maintenance: Cash Handling, NEFT, RTGS Run the processes for account opening, account maintenance & account closure related formalities as per Banking process. Handle customers enquiries and instructions. Ensure adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.) Ensure proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Address all transaction related enquiries. Ensure that all people, process, data & systems in the branch are well attended to deliver consistent & superior levels of service to alll customers. Ensure that adequate records & data pertaining to customer queries and complaints is maintained & analysed for achieving greater process efficiency. Responsible to follow all process, policies as per guidelines & audit rating of the branch Ensure comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective.

Branch Manager DepartmentRetail Liabilities Branch BankingLocationPosition Grade Job Role: Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics. Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels. Mentor Sales & Operations Teams. Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products. Enhancements of Standards of Service Delivery / Customer Service. Manage Complete Branch Administration & Regulatory Compliance. Enhance Overall Product Sales by ways of Basket Growth. Ensuring Quality Parameters across Service Span and Other Deliverables. Manage Overall Productivity & Moral of Branch Personnel. Graduation is Mandatory, Preferred PG / MBA. Relevant Experience of in Team Handling, thorough Understanding of Banking . Proven Branch Management Experience, as a Bank Manager or Similar Role. Leadership Aptitude, Mentoring Ability and Excellent Organizational Skills. Familiarity with Banking Industry Rules & Regulations. Result Driven, Customer Focused and Ability to meet Allotted Targets. Knowledge of Modern Management Techniques & Best Practices in Business Administration preferred.

Service Officer Branch Banking KRAs: Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-of mouth Desired Candidate Profile: Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification : Graduate Experience of 1-2 years , Freshers can apply

Timely resolving the assigned calls of customer calls, dealer calls basic concepts of MS Office Good experience in stabilizers, mixers and grinders etc Need to work in the Ongole and Nellore locations The candidate should be within the Ongole region Required Candidate profile service engineer knows the servicing of stabilizers ,mixer grinders and wet grinders.

Grade - Asst Manager . Job Role: - Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction Providing quality of experience that will ensure retention and positive word-of-mouth Cash transaction with customers Back up to Branch Operations manager Rendering services to the customers related to Payments, Cheque clearing, DD issuing & printing. KYC /AML adherence CTR / STR Reporting ATM Operations Trade Forex Services Handling Trade forex documentation related to Import/Export Transactions. Required Candidate profile Job Requirement: Customer Orientation Fresh Graduates and Post Graduates (2023-2024 Passouts) Good Communication skills Basic understanding of Banking Well Versed with MS office.

Grade - Asst Manager . Job Role: - Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction Providing quality of experience that will ensure retention and positive word-of-mouth Cash transaction with customers Back up to Branch Operations manager Rendering services to the customers related to Payments, Cheque clearing, DD issuing & printing. KYC /AML adherence CTR / STR Reporting ATM Operations Trade Forex Services Handling Trade forex documentation related to Import/Export Transactions. Required Candidate profile Job Requirement: Customer Orientation Fresh Graduates and Post Graduates (2022-24 Passouts) Good Communication skills Basic understanding of Banking Well Versed with MS office.

Grade - Asst Manager . Job Role: - Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction Providing quality of experience that will ensure retention and positive word-of-mouth Cash transaction with customers Back up to Branch Operations manager Rendering services to the customers related to Payments, Cheque clearing, DD issuing & printing. KYC /AML adherence CTR / STR Reporting ATM Operations Trade Forex Services Handling Trade forex documentation related to Import/Export Transactions. Required Candidate profile Job Requirement: Customer Orientation Fresh Graduates and Post Graduates (2022-24 Passouts) Good Communication skills Basic understanding of Banking Well Versed with MS office.