Service Manager - Workshop

Role & responsibilities
1) Ensure Workshop Profitability2) Ensure sale of Spares & other margin making items3) Maintain and manage a daily record of repairs and services of vehicles undertaken and completed.4) Supervise, manage and monitor automotive service technicians and repairers.5) PDI and warranty Management.6) Monitor workshop Quality and delivery performance parameter such as RV, TAT, manpower training levels etc

Customer Handling Role Requirement
1) Ensure 100% Customer SatisfactionHandle customer escalation & resolve them

Technical Requirement
1) Facilitates and/or conducts technical training and sends employees to appropriate training as needed.2) Monitors technicians' daily productivity reports and corresponding payroll records.3) Monitors and follows up on parts orders with the parts manager to ensure availability.4) Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.

Team Role Requirement
1.Manage & Motivate Team.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Paid sick time

Application Question(s):

• We are looking for a immediate joiner. How early you can join with us?

Experience:

• total work: 1 year (Preferred)
• workshop or service: 1 year (Required)

License/Certification:

• Driving Licence (Required)

Location:

• Vandavasi, Tamil Nadu (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: In person