Service

Company Description

Jayaraj Auto Mobile Agency is a well-established retail company located in Madurai, Tamil Nadu, India, in the Jeyaraj Nagar area, opposite Fathima College. The company is a trusted provider of automobile products and services, serving a diverse customer base in the region. With a commitment to quality and customer satisfaction, Jayaraj Auto Mobile Agency has built a strong reputation in the community. The company operates with a focus on delivering reliable and efficient automotive solutions to its customers.

Role Description

This is a full-time, on-site Service role based in Tirunelveli. The selected candidate will be responsible for providing excellent customer service, analyzing customer needs, handling sales activities, conducting financial transactions, and ensuring a seamless service experience. The role demands effective communication to address customer concerns and deliver a high standard of service. The candidate may also be required to assist in operational tasks and coordinate with team members to achieve departmental goals.

Qualifications

• Strong Customer Service and Communication skills to interact effectively with clients and address their needs
• Proficiency in Sales and understanding of customer-focused selling strategies
• Analytical skills to assess customer needs and evaluate service outcomes
• Basic knowledge of Finance to handle transactions and maintain records accurately
• Ability to work well in a team and contribute to a collaborative environment
• Experience in the automobile retail or service industry is a plus
• High school diploma or equivalent; additional certifications in customer service, sales, or finance are advantageous