Service Executive

Eppendorf

2 - 3 years

0 Lacs

Mumbai, Maharashtra

Posted:2 days ago| Platform: SimplyHired logo

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Skills Required

Microsoft Office Bachelor's degree Electrical Engineering Diploma Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Your challenges

Attending Pipettes Maintenance, Repair
Calibration of pipettes as per ISO 8655
Knowledge about ISO 17025 standards
Installation of Eppendorf general instruments.
Attending Breakdown Service of standard & specialty instruments
Attending Instruments Maintenance of standard & specialty equipment’s
Sending quotations to customers for required spares
Achieving the Service business target
Achieving AD Goals
Service revenue Generation including payment collection
Revenue management for the assigned territory
Complaint Management for the assigned territory
Customer Communication
Sending Service/AMC Proposals
Customer Presentations
Working with the sales & service manager of the Branch
Updating the market feedback to the management
Daily CRM update (E365).

Your expertise

Minimum 2 to 3 year’s industry related Calibration experience.
Key understanding to handle customer complaints and workflows.
Excellent verbal and written communication skills.
Professional experience in MS office tools is desired.
Bachelor's degree in B.Tech / Diploma (ECE/ EEE or equivalent).

Your benefits at Eppendorf

We truly appreciate our employees and their performance
We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
By working with us, you will make a meaningful contribution to improving human living conditions
Attractive salary, employee benefits and performance bonus.
Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.

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