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Rajesh Motors (Raj.) Pvt. Ltd
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Service Executive

Service Executive

Rajesh Motors (Raj.) Pvt. Ltd

1 - 2 years

1 - 2 Lacs

kota rajasthan

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

customer service bachelor's degree in-person diploma

Work Mode

On-site

Job Type

Full Time

Job Description

To support the Service Department in managing documentation, coordination, and reporting related to service operations, ensuring smooth workflow between workshop, field service, and customer service teams.

Role:

Handle customer inquiries and escalate unresolved issues to the Service Manager.
Communicate with field engineers and technicians for service updates and parts requirements.
Enter service-related data in Dealer Management System (DMS) / ERP software.
Maintain attendance, travel records, and expense statements of service staff.
Assist in organizing service camps, AMC tracking, and customer service reminders.

Qualifications & Experience:

Diploma / B.Tech in Mechanical / Automobile Engineering (preferred).
1-2 years of experience in service back-office / coordination role in construction equipment or automotive industry ( Freshers Can Also Apply)
Experience with OEM dealer operations (JCB, Volvo, CAT, Komatsu, Hyundai, etc.) will be an advantage.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Internet reimbursement
Leave encashment
Provident Fund

Application Question(s):

Must have Educational Qualification Diploma / / ITI / B-Tech candidate from Mechanical or Electrical Field.

Education:

Diploma (Required)

Work Location: In person

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