Service Engineering Specialist

You will be joining Riotech Solutions, a leading business supplies and equipment company headquartered in Austin, Texas, United States. Our company is dedicated to providing cutting-edge business solutions that optimize operational efficiency across various industries. With a focus on innovation and customer satisfaction, we have established ourselves as a trusted partner for businesses nationwide. As a Service Engineering Specialist based in Malappuram, this full-time on-site role will require you to deliver top-notch technical support, troubleshoot issues, conduct field service visits, and ensure exceptional service engineering. In addition to these responsibilities, you will be actively involved in analytical tasks aimed at enhancing service performance and reliability. We are seeking a highly skilled Data Recovery Specialist with a proven track record in retrieving lost, damaged, or inaccessible data from a diverse range of storage media, including HDDs, SSDs, flash drives, mobile devices, RAID systems, and more. The ideal candidate will possess expertise in forensic-level recovery techniques, such as data extraction from damaged or encrypted drives, chip-off recovery, and evidence preservation for legal or investigative purposes. To excel in this role, you should demonstrate: - Expertise in Service Engineering and Field Service - Strong Troubleshooting and Technical Support skills - Excellent Analytical Skills for problem-solving and continuous improvement - Ability to work both independently and collaboratively in a team environment - Exceptional communication and customer service abilities - Previous experience in the business supplies and equipment industry would be advantageous - A Bachelor's degree in Engineering, a Technical field, or a related area If you are passionate about service engineering, data recovery, and making a difference through your technical expertise, we encourage you to apply and become a valuable part of our dynamic team at Riotech Solutions.,