Service Coordinator

Key Responsibilities: Client Assessment & Intake: Conduct initial consultations to understand client needs and objectives. Gather necessary documentation and develop individual service plans. Service Coordination: Schedule and coordinate services, ensuring timely and efficient delivery. Monitor the progress of services and address any issues or concerns. Communication: Serve as the primary point of contact for clients, service providers, and stakeholders. Maintain regular communication to ensure services meet client expectations. Problem-Solving: Address and resolve conflicts or issues that may arise during service delivery. Adjust service plans as needed based on client feedback and changing circumstances. Documentation & Reporting: Maintain accurate records of all client interactions, service plans, and outcomes. Prepare regular reports for management and stakeholders. Compliance: Ensure all services comply with organizational policies, legal requirements, and industry standards. Qualifications: Education: Preferred Engineering Background. Experience: Previous experience in service coordination, case management, or a similar role is preferred. 2 yrs to 4 yrs Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Problem-solving and conflict-resolution expertise. Proficiency in relevant software and tools (e.g., Microsoft Office, CRM systems). Other Requirements: Ability to work collaboratively with diverse teams. Empathy and commitment to providing exceptional client service. Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person