Service Coordinator

• Create and maintain a database of clients and client needs
• Assess client issues and provide recommendations to fix problems
• Ensure each client is given the necessary services and follow up to fill ongoing service needs
• Ensure timely and efficient delivery of services to customers
• Monitor service requests and assign technicians to appropriate jobs
• Communicate with customers to schedule appointments and provide updates on service status
• Maintain accurate records of service requests, work orders, and customer interactions
• Answer telephones and respond to email inquiries in the office
• Previous administrative experience preferred
• Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
• Excellent customer service and problem-solving skills
• High quality organizational skills
• The ability to work well under deadlines and to multitask

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

• Provident Fund

Work Location: In person