0 years
1 Lacs
Posted:4 days ago|
Platform:
On-site
Full Time
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Respond promptly to customer inquiries via phone, email, and live chat. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Identify customer needs and provide proactive solutions to improve their experience Ensure customer satisfaction and provide professional customer support. Record customer interactions and feedback in our CRM system for tracking and analysis. Comfortable using computer Hands on MS-EXCEL/WORD/DATA MANAGEMENT Experience working with customer support Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹16,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Required) Work Location: In person
R. L. Jain Equipments Pvt Ltd
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