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FORTUNA IMPEX PVT LTD
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Service Coordinator

Service Coordinator

FORTUNA IMPEX PVT LTD

1 - 5 years

0 Lacs

kolkata west bengal

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

communication skills interpersonal skills analytical skills strong work ethic service skills organizational skills attention to detail recordkeeping skills

Work Mode

On-site

Job Type

Full Time

Job Description

As a Service Coordinator, your role will involve monitoring the services provided, evaluating their quality, and ensuring customer satisfaction. Your responsibilities will include: - Monitoring the services being provided and staying up to date on any services being introduced or discontinued. - Evaluating the quality of all services and identifying areas that need improvements. - Responding to complaints, resolving issues, or matching clients with better services. - Making AMC proposals and following up. To qualify for this role, you should have: - Bachelor's degree - Strong work ethic and service skills. - Excellent communication and interpersonal skills. - Excellent organizational skills and attention to detail. - Stay up to date with services, policies, and regulations. - Strong record-keeping and analytical skills. Additionally, the company offers benefits such as cell phone reimbursement and Provident Fund. You will be working full-time on a fixed shift schedule with opportunities for quarterly and yearly bonuses. The work location is in person.,

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Service Coordinator