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Service Associate

Service Associate

Siemens

20 years

0 Lacs

mumbai maharashtra

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

customer service microsoft office bachelor's degree diploma communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job ID

481830

Posted since

16-Oct-2025

Organization

Global Business Services

Field of work

Customer Services

Company

Siemens Technology and Services Private Limited

Experience level

Experienced Professional

Job type

Full-time

Work mode

Office/Site only

Employment type

Permanent

Location(s)

Mumbai - Maharashtra - India

Hello go-getter!

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

You’ll make an impact by:

Responsible for assigned service tasks on a regular basis.
Troubleshooting and rectification of reported issues by customers, in a timely manner.
Attending scheduled Preventive Maintenance calls and Breakdown calls at site.
Co-ordinating for required spare parts, repairs…etc. in order to resolve customer reported issues.
Continuously updating own knowledge in related products/systems from Siemens & training others as required.
Ensuring that the work is done safely and without adverse impact on environment, health, equipment…etc. as specified in the company policies and local requirements.
Ensuring the quality and schedule is maintained and executed within assigned costs.
Ensure compliance with environment, local rules and safety requirements and standards procedures.

You’ll win us over by:

A university degree/diploma Electrical/Electronics engineering OR equivalent.
Candidate must have at least 3-6 years of experience in the Indian railway ML, EMU related products/systems.
Troubleshooting/servicing knowledge and hands-on experience in products/systems like DE Locomotive systems, Coach Converters/Inverters, Static Converters/SIV, HLCs, E-Loco Propulsion systems, EMU related Traction/Aux converters, Panels, axillary equipment…etc.).
MS Office and general office tools/applications working skills.
Risk and Opportunity Management.
Ability to work in a team.
Good communication and customer service skills.
Open-mindedness and constructive attitude to perform tasks.
Willingness to work for extended hours on weekdays/ weekends depending on situations.

Create a better #TomorrowWithUs!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

This role is based in Mumbai. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.

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Service Associate