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For Employers

Service Advisor

MARUTI SUZUKI SKY AUTOMOBILES

1 - 5 years

0 Lacs

raipur

Posted:14 hours ago| Platform: Shine logo

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Skills Required

customer service skills excellent communication organizational skills multitasking abilities knowledge of automotive systems repair procedures

Work Mode

On-site

Job Type

Full Time

Job Description

As a Service Advisor, your role will be to act as the connection between customers and service technicians, ensuring that customers" vehicle repair needs are met efficiently and effectively. You will be responsible for the following key responsibilities: - Customer Interaction: Engage with customers to understand their vehicle repair requirements and provide necessary assistance. - Cost Estimates: Provide accurate cost estimates for the repair work needed on customers" vehicles. - Customer Satisfaction: Ensure high levels of customer satisfaction by addressing their concerns and keeping them informed about the status of their vehicle repairs. - Administrative Tasks: Handle administrative tasks related to customer appointments, service orders, and billing. - Communication: Maintain clear and effective communication with both customers and service technicians to facilitate smooth workflow. To excel in this role, you should possess the following skills and qualifications: - Excellent communication and customer service skills. - Strong organizational and multitasking abilities. - Basic knowledge of automotive systems and repair procedures. - Ability to work in a fast-paced environment and handle stressful situations. This is a full-time job that requires you to work in person at the designated work location.,

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Service Advisor