Service Advisor

1 - 31 years

3 - 6 Lacs

hudi bengaluru/bangalore

Posted:16 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Service Advisor Key Responsibilities:1. Customer Communication- Act as the liaison between customers and technicians. - Listen carefully to customer concerns and convey accurate information to the technical team. - Explain complex vehicle issues and repair processes in a clear, respectful, and easy-to-understand manner. - Maintain professional grooming, hygiene, and uniform standards. - Handle customer queries and complaints tactfully and respectfully. 2. Service Sales- Recommend necessary services and repairs to customers without being pushy. - Review daily appointments and prepare using vehicle history and service menus. - Build trust with customers by offering transparent and valuable service options. 3. Customer Service- Ensure a positive service experience from vehicle check-in to final delivery. - Educate customers on maintenance needs and vehicle care. - Foster customer loyalty through sincerity, honesty, and genuine concern.

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