Service Advisor

Phoenix Cars India Pvt Ltd

0 years

1 - 2 Lacs

malappuram

Posted:2 months ago| Platform: GlassDoor logo

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Skills Required

service consulting technology communication trading workflow

Work Mode

On-site

Job Type

Full Time

Job Description

2 -3 Experience in releted job
Greeting customers and directing them to available mechanics
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
Graduation with B.tech or Automobile Emgineering Diploma required
A strong understanding of automotive technology and the automotive industry
Proficiency with industry-specific software
Excellent customer service, interpersonal and communication expertise
Strong organizational, decision-making and problem-solving skills
Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
Manage and oversee the dealership’s workflow and schedule
Call customers to advise them about service changes or car pick-up times

Job Types: Full-time, Permanent, Fresher

Pay: ₹11,000.00 - ₹20,000.00 per month

Benefits:

Food provided
Health insurance

Work Location: In person

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