Customer Relation Executive (Female)

Job Description

Hiring for Females only For more info please connect to 9526202013 Freshers are also considered Maintain up-to-date customer database and records in the system Service Reminder call to customers as per process Take appointments during Service Reminder calls and update the system Post Service Feedback calls to customers as per the process Answer calls professionally to provide necessary information about products and services, and obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Follow up to ensure that appropriate actions were taken on customers requests/ complaints. Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix. Make service measure calls as per requirement Job Types: Full-time, Permanent, Fresher Pay: ₹11,000.00 - ₹16,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred)