SERVICE ADVISOR- BODY & PAINT

We are urgently looking for Service Advisor- Body & Paint:

• Male candidate
• Diploma/ BE or Btech in Mechanical or Automobile
• Must have an experience of 3-4 years as a Service Advisor in Body & Paint
• Location- Lokhra

Job Responsibilities

a) Customer to be acknowledged and greeted immediately upon his arrival.

b) Special treatment (hospitality, empathy and promptness in response) for the accidental vehicle owners/customers.

c) The vehicle is serviced right on the first visit.

d) Ensure speedy maintenance and repair through clear identification of customer’s needs and accurate repair order preparation.

e) Utilize the service appointment system to maximize the facility and manpower capacity.

f) Ensure that all paperwork is ready before the customer’s arrival.

g) Ensure 100% estimation appointment for the accidental vehicles through constant follow-up with customer.

h) Problems highlighted by the customers to be clarified during the interactive inspection process.

i) Ensure that the cars are visually checked during Reception process.

j) Take all necessary actions to resolve customer complaints in the shortest possible time.

a) Establish and maintain effective working relationships with other dealership personnel’s and departments.

b) Works in conjunction with other managers to optimize service shop utilization.

c) Maintain co-operative relationships with fellow service advisors, parts personnel’s, technicians and others.

d) Keep up to date on latest technical service bulletins, campaign etc.

e) Technical Service documents are to be used consistently.

f) Regularly attend various training programs.

g) Keeping the front office updated on the regular vehicle status.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance

Work Location: In person