Summary:
The Server Infrastructure Administrator L2 plays a critical role in maintaining the stability, performance, and security of enterprise-level server infrastructure within the IT Services industry. This position is responsible for the day-to-day management, monitoring, and optimization of virtualized and physical server environments, including VMware vSphere, vCenter, Windows and Linux server platforms, and leading-edge hardware from HPE, Dell, and Cisco. The ideal candidate will ensure high availability, efficient resource utilization, and seamless integration across hybrid infrastructure environments. As a key contributor to infrastructure operations, the Server Infra Admin L2 supports incident resolution, performs system upgrades, and collaborates with cross-functional teams to deliver reliable, scalable, and secure IT services that align with business objectives. This role is essential in driving operational excellence and supporting digital transformation initiatives within a dynamic, fast-paced IT services environment.
Responsibilities:
- Manage and maintain virtualized server environments using VMware vSphere and vCenter, including VM lifecycle management, resource allocation, and performance tuning.
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Perform routine administration and troubleshooting of Windows Server and Linux (RHEL/CentOS/Ubuntu) systems, including patching, configuration, and security hardening.
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Support and maintain physical server infrastructure, including HPE ProLiant, Dell PowerEdge, HP Synergy, and Cisco UCS platforms, ensuring optimal performance and uptime.
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Create, configure, and manage virtual machines (VMs) in alignment with defined standards and business requirements.
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Monitor system health, performance metrics, and logs using monitoring tools; proactively identify and resolve potential infrastructure issues.
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Participate in incident and problem management, providing timely resolution and contributing to root cause analysis.
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Assist in the implementation of backup, disaster recovery, and high availability solutions across server environments.
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Collaborate with network and storage teams to ensure end-to-end infrastructure integration and service continuity.
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Document procedures, configurations, and troubleshooting steps to maintain knowledge base and support team efficiency.
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Stay current with emerging technologies, best practices, and security standards in server and virtualization infrastructure.
Requirements:
- 1–3 years of hands-on experience in server infrastructure administration within a service delivery or enterprise IT environment.
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Proficient in VMware vSphere, vCenter, and virtual machine lifecycle management.
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Strong experience in Windows Server and Linux (RHEL/CentOS/Ubuntu) administration, including user management, file systems, networking, and security.
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Demonstrated experience with HPE ProLiant, Dell PowerEdge, HP Synergy, and Cisco UCS server platforms.
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Solid understanding of server virtualization, resource optimization, and performance monitoring.
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Experience in VM creation, configuration, migration, and lifecycle management.
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Familiarity with backup solutions, disaster recovery planning, and high availability concepts.
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Knowledge of ITIL principles and experience in incident, problem, and change management is a plus.
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Strong analytical, troubleshooting, and communication skills with the ability to work independently and in team settings.
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Willingness to participate in on-call rotations and support 24/7 operations as required.
