Server Engineer (L3)

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Who We Are:

Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner.

Who You Are:

This position will be WFO, but you will be working closely with the teams in the United States and Canada through video chat, instant messaging, e-mail, phone, and our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company expanding rapidly, and we are seeking team members who will share our vision for the future and work collaboratively to accomplish Base8 goals. We pride ourselves on providing superior service to our clients, which includes attention to detail, following the processes in place, and being able to adapt to various situations.

Summary

The Server Engineer (L3) is responsible for the stability, security, and performance of on-premises and cloud-based server environments, including Azure. This role owns server lifecycle management, backups, monitoring, Active Directory, cloud infrastructure, and escalation-level troubleshooting.

Server Administration

- Install, configure, and maintain Windows, Linux, and Azure servers
- Deploy and manage Virtual Machines (VMs) in Azure or any other interface. - Configure Azure storage, networking, and security settings - Troubleshoot Azure VM performance, connectivity, and availability issues - Manage Active Directory, DNS, DHCP, Group Policies, and server roles - Administer file servers and application servers - Perform patching, upgrades, and vulnerability remediation - Manage virtualization platforms (VMware, Hyper-V, Proxmox)

Azure & Cloud Networking

- Configure and maintain Site-to-Site VPN tunnels between on-prem and Azure
- Troubleshoot VPN connectivity, routing, and tunnel stability issues - Work with Azure VNets, subnets, NSGs, and routing tables - Support hybrid identity and hybrid infrastructure deployments

Server Health Monitoring

- Monitor uptime, CPU, RAM, disk, and service health
- Investigate system errors and failed services - Ensure DNS, DHCP, AD, and file services are operational

Backup & Recovery

- Verify daily backups using Veeam Backup & Replication and Backblaze
- Log backup success/failure and remediate issues immediately - Perform backup restorations and disaster recovery testing

Security & Compliance

- Apply server and Azure hardening best practices
- Maintain access controls and permissions - Assist with audits, compliance requirements, and disaster recovery planning

Documentation

- Maintain server and Azure documentation, SOPs, and Knowledge Base articles

Additional good to know skills

Domain & SSL Management

- Manage DNS records (A, MX, SPF, DKIM, DMARC)
- Handle SSL procurement, renewal, and installation

Microsoft

• Manage user accounts, licenses, mailboxes, and security roles in Microsoft 365.
• Resolve Exchange Online issues including mail flow, transport rules, and spam filtering.
• Monitor security alerts in Microsoft 365 Defender and Entra ID.
• Manage SharePoint access and Power BI Pro licensing.
• Enforce compliance, MFA, and conditional access policies.

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