Senior Workday Reporting Analyst

Role Purpose

The Senior Analyst s role encompasses design & technical delivery of efficient HR reporting & business intelligence framework using Workday and ServiceNow. This role supports JLL s talent initiatives by partnering with HR and business leaders to create leading and innovative reporting solutions, resolve complex data requests, provide critical interpretation of data and communicate information and insights in a meaningful and powerful voice.

In This Role You Will:

• Apply your extensive experience to design & deliver efficient reporting solutions
• Quickly understand JLL s complex system architecture and know when & how to use Workday to identify/answer business challenges related to JLL s talent
• Develop new global reports & dashboards and support the roll-out of new data products
• Cooperate with IT teams to enable and configure new analytical features
• Engage with HR leaders, HR CoE and business stakeholders in all matters related to HR Reporting
• Be a data and reporting champion, providing ideas, reviews and innovative thinking
• Deliver complex reporting requests
• Support advanced analytics work, including testing of hypotheses about our people and processes to support evidence-based decision making
• Consult on projects related to Future of Work and help shape the new HR reporting framework

Education and qualifications:

• Bachelor s degree or higher in a field of Mathematics, Operations Research, Social/Behavioural Science, Statistics, or Computer Science
• 3+ years of related work experience preferably in Human Capital Analytics or employee related research
• Ability to analyse large datasets, detect and correct errors, interpret and simplify results to various audiences
• Strong problem-solving skills, including the ability to effectively address any issue in collaboration with others as appropriate; ability to proactively anticipate problems and opportunities and confidence to use initiative to pursue solutions

Technical Skills:

• Extensive knowledge of Workday (prior certification or Workday Pro Reporting strongly preferred)
• Proficiency in ServiceNow reporting in building reports, dashboards, and utilizing the underlying ServiceNow reporting framework
• Experience designing and developing business facing and internal reports and data visualizations
• Advanced knowledge of a visualisation tool (Power BI preferred)
• Experience with SQL for data extraction & manipulation

Interpersonal Skills:

• Excellent customer relationship skills and ability to listen and communicate well at all levels of the company
• Great attention to detail with solution-oriented attitude that focuses on continuous improvement and can navigate around ambiguity
• Good organization and prioritisation skills to facilitate working across multiple projects, geographies and time-zones
• Ability to clearly articulate problems and solutions, translate complex into simple
• High degree of professional judgment, professional maturity, integrity, credibility