Senior Visa Counsellor/ Branch Head

Role Overview: You will be responsible for overseeing and managing the daily operations of the branch as a Senior Visa Counsellor Branch Head located in Ambala. Your role will involve counseling individuals seeking visa assistance, providing accurate guidance on visa requirements and application processes, supervising staff performance, ensuring exceptional client service, maintaining branch efficiency, ensuring compliance with legal and regulatory requirements, and driving the operational success of the branch. Key Responsibilities: - Counsel individuals seeking visa assistance - Provide accurate guidance on visa requirements and application processes - Supervise staff performance - Ensure exceptional client service - Maintain branch efficiency - Ensure compliance with legal and regulatory requirements - Drive the operational success of the branch Qualifications Required: - Strong interpersonal, counseling, and client advisory skills - Proficiency in team leadership, staff management, and branch operational oversight - Experience in visa application processes and knowledge of international immigration laws - Excellent organizational, planning, and problem-solving abilities - Effective verbal and written communication skills - Proficiency in using CRM tools and standard office software - Prior experience in the visa consulting or immigration industry is preferred - Bachelor's degree in a relevant field such as International Relations, Business, or Communications - Fluency in multiple languages is an advantage for client interaction,