Job
Description
We help the world run better What you ll do Summary & Role Information: Plan and conduct qualitative and quantitative user research to understand the needs, motivations, and workflows of a wide range of users. Translate research findings into actionable insights, personas, journey maps, or UX recommendations and communicate them clearly to stakeholders at all levels. Partner with UX design teams like SAP Build Design, SAP HANA Cloud Design, SAP Foundation Design, or SAP Integration Suite Design to drive user-centered innovation through research. Drive research initiatives across the entire Business Technology Platform (BTP), uncovering user needs and pain points that span diverse services, roles, and end-to-end workflows from low-code developers to enterprise architects. Collaborate closely with UX design, product management, and engineering teams to ensure product decisions are grounded in user evidence across the entire development lifecycle. What you bring Experience (Role Requirements): Bachelor s or Master s degree in Interaction Design, Product Design, Digital Media Design, Human Computer Interaction from premier institutes like NID and IIT 6+ years of relevant experience Hands-on experience in conducting UX research such as user interviews, usability testing, surveys, contextual inquiries, usability inspection, user data collection, or diary studies. Ability to independently plan, execute, and synthesize research in a structured and rigorous way even in complex enterprise environments. A strong team player who enjoys working in international cross-functional product teams and actively shaping UX strategies. Experience in enterprise or B2B software is a plus, but not required what matters most is your willingness to learn and your proactive mindset. Excellent communication skills, both written and verbal. Meet your Team : You will be part of our BTP Experience Team at SAP, working within the newly established User Research Team. We are a diverse group of researchers and designers dedicated to improving the user experience across SAPs Business Technology Platform through data-driven insights and close collaboration. Join us to help shape the future of enterprise software with a user-first mindset. #SAPBTPXDCareers #SAPInternalT3 Bring out your best . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 426785 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 426785 Posted Date: May 27, 2025 Work Area: Software-User Experience Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
