Senior Telecaller

1 years

1 - 2 Lacs

Posted:23 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Are you a confident communicator with a flair for influencing decisions and guiding others towards successful careers?

Join our team as a Tele Caller, where your active listening skills, empathy, ability to build rapport and guide conversations will help students make informed decisions about their education journey.

Key Responsibilities:

Communication & Influence Excellence:
Use psychology-based communication techniques, active listening, verbal pacing and reframing to engage with potential students and help them see value clearly.

Explain Our Courses Clearly:
Confidently address queries and provide simple, clear information about our Professional Accounting, Finance & Taxation job-oriented training programs.

Engagement Excellence:
Handle inbound calls and proactively make outbound calls to connect with prospective students.

Conduct regular follow-ups, build trust step by step, and nurture long-term relationships.

Counseling Mastery:
Guide students to choose the most suitable training programs based on their goals, interests and long-term plans.Your strength in conversation handling and clarity of explanation will help them decide confidently.

Conversion Excellence:
Convert calls into center visits and center visits into admissions.Create comfort, clarity and direction in every call.

Database Management:
Efficiently handle daily telephonic / walk-in inquiries and maintain a well-organized inquiry database with proper follow-up strategy.

Target Achievement:
Own your weekly and monthly target.Work performance-driven and enjoy the satisfaction of achieving results.

Brand Ambassador:
Represent our brand with professionalism, warmth and confidence.Make every conversation a positive experience that builds trust with the student.

Qualifications:
Strong communication & people handling skillsAbility to influence, persuade and guide conversationsExperience in sales / telecalling / counselling is an added advantageCommerce background (Plus Two, B.Com, BBA, M.Com, etc.) is an added benefit but NOT mandatory.

If you have a passion for communication and enjoy helping people make better decisions — we invite you to apply for this exciting Tele Caller opportunity. Join us in shaping the future of aspiring commerce professionals.

B.Com / BBA / M.Com / MBA and other degree holders who are motivated by performance-based incentives are strongly encouraged to apply.
Candidates who enjoy sales, persuasion and converting leads into admissions to increase their monthly earnings will thrive in this role.
Your effort = Your earnings. The more admissions you convert, the more you earn every month.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • Telemarketing / Career Counselling : 1 year (Required)

Language:

  • Malayalam (Required)
  • English (Preferred)

Location:

  • Kozhikode, Kerala (Preferred)

Shift availability:

  • Day Shift (Required)

Work Location: In person

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