Senior Technical Specialist - Content Writer

As an experienced technical writer at our company, you will play a crucial role in enhancing our client-focused services within the Sort and Scan domain team. Your expertise in highly technical fields such as software development, computer science, and engineering will be instrumental in driving our commitment to clear and effective communications to new heights. Your responsibilities will include researching, outlining, writing, and editing content in collaboration with various departments, particularly IT, P&E, and Operations. You will work closely with subject-matter experts to develop procedure manuals, technical specifications, and process documentation. Additionally, you will collaborate with development and support leads to identify documentation repositories and create technical and operational rollout templates that adhere to organizational standards. To excel in this role, you should possess a Bachelor's degree in journalism, communications, or a relevant technical field. A solid understanding of SDLC, previous experience in software development and agile methods, and proficiency in using XML tools for documentation are essential qualifications. Moreover, your expertise should encompass at least two years of technical writing experience, a knack for simplifying complex information, and exceptional written communication skills with an eye for detail. Your ability to create documentation for various audiences, collaborate with engineers to enhance user experience, and manage multiple projects concurrently will be key to your success in this role. If you are a proactive and detail-oriented technical writer with a passion for helping people understand complex information, we encourage you to apply and contribute to our mission of delivering exceptional customer satisfaction through clear and effective communications.,