Job
Description
As a Technical Services Provider at UL Solutions, you will play a crucial role in ensuring the successful delivery of technical services to clients. Your responsibilities will include: - Providing technical services directly to clients or in collaboration with internal teams to ensure that Technical Program/Project Requirements are well-defined, documented, communicated, and updated efficiently. - Demonstrating a good understanding of product testing, reviewing test reports in garments and textiles/chemistry engineering, and familiarity with laboratory LIMS system applications such as Citrix. - Collaborating with Commercial and Operations teams to meet the technical needs of specific clients or product categories. - Preparing technical evaluations, test procedures, SOPs, and other laboratory instructions related to regulatory and client-specific technical requirements. - Leading the development and continuous improvement of departmental processes, procedures, and Key Performance Indicators (KPIs) while mentoring team members to enhance overall team performance. - Adhering to the Underwriters Laboratories Code of Conduct and following all physical and digital security practices. - Performing any other duties as assigned. Qualifications: - University Degree (equivalent to a Bachelors degree) from an accredited program in a related field, along with a minimum of six years of related work experience. Skills: - Strong technical understanding of industry codes, regulations, standards, service/product lines, and target markets with a proven track record of sound technical judgment. - Proficiency in product testing, test reports review in garments and textiles/chemistry engineering, and experience with laboratory LIMS system applications, particularly Citrix. - Excellent written and verbal communication skills in English; proficiency in additional languages is a plus. Abilities: - Ability to facilitate customer meetings, negotiate, and influence outcomes effectively. - Proficiency in managing people and/or complex projects. - Demonstrated capability to identify and manage priorities, establish, track, and meet schedules for multiple projects, while maintaining high quality and exceptional customer service. - Capacity to work virtually in a multicultural, global environment. At UL Solutions, a global leader in applied safety science, the focus is on transforming safety, security, and sustainability challenges into opportunities for customers across more than 110 countries. UL Solutions provides testing, inspection, and certification services, along with software products and advisory offerings that support customer product innovation and business growth. The UL Mark symbolizes trust in customers" products and signifies a commitment to advancing safety. UL Solutions helps customers innovate, navigate global markets, and grow sustainably while upholding safety standards. Join the UL Solutions team and contribute to shaping products that impact people's lives, ensuring they are safe and ethically produced.,