Job
Description
Senior Team LeaderKey Responsibilities:Team Leadership and Supervision: Lead and manage a team of professionals or junior team leaders, ensuring the team meets its objectives and targets. Provide leadership, coaching, and mentorship to team members, fostering a collaborative, high-performance culture. Delegate tasks and responsibilities effectively, ensuring that the team operates efficiently and achieves its goals. Monitor team performance and provide regular feedback, ensuring that standards are met and exceeded. Strategic Planning and Goal Setting: Work closely with senior management to develop and implement strategic plans, objectives, and KPIs for the team. Align team goals with overall company or department objectives and ensure team members understand and work toward these goals. Track progress toward goals, adjust strategies as necessary, and report on outcomes to senior management. Operational Efficiency: Oversee the day-to-day operations of the team, ensuring that processes are followed, and deadlines are met. Optimize workflows and streamline operations to improve productivity, efficiency, and quality. Identify areas for operational improvement and implement strategies to address inefficiencies or bottlenecks. Conflict Resolution and Problem Solving: Act as a point of escalation for resolving complex team issues, ensuring that conflicts are handled professionally and promptly. Use strong problem-solving skills to address challenges in operations, interpersonal relationships, and other areas affecting the team. Provide guidance on difficult or high-stakes situations, supporting team members through complex challenges. Performance Management: Conduct regular performance reviews for team members, providing constructive feedback and setting development goals. Identify training and development needs for team members and work with HR or management to arrange relevant training. Recognize and celebrate team successes, boosting morale and motivating team members to perform at their best. Collaboration and Communication: Ensure open lines of communication between team members and senior leadership, maintaining transparency on team performance, challenges, and accomplishments. Act as a liaison between the team and other departments, ensuring that cross-functional collaboration is effective and that team priorities are aligned with organizational needs. Regularly meet with team members, gather input, and provide updates on team goals, projects, and expectations. Resource Management: Ensure that team members have the resources, tools, and training necessary to perform their tasks effectively. Manage team schedules, workloads, and project assignments to ensure that priorities are met and resources are utilized efficiently. Monitor and manage team budgets (if applicable), ensuring cost-effective use of resources. Reporting and Documentation: Maintain accurate and up-to-date records of team activities, performance metrics, and project progress. Provide regular reports to senior management on team performance, achievements, and areas for improvement. Document procedures, workflows, and key actions taken to improve operational efficiency. Health and Safety Compliance (if applicable): Ensure team members follow safety protocols and organizational guidelines. Promote a culture of safety and compliance within the team, ensuring that all health and safety regulations are adhered to. Skills and Qualifications:Education: A Bachelor’s degree in a relevant field (e.g., Business, Management, or a specific industry-related field). A Master’s degree or leadership certification may be a plus. Experience: Typically 5+ years of experience in a team leadership or supervisory role, with at least 2 years in a senior leadership capacity. Leadership Skills: Proven experience in leading and managing a team, with the ability to motivate, develop, and coach others. Communication Skills: Excellent verbal and written communication skills, with the ability to interact with various stakeholders at different levels. Problem-Solving: Strong analytical and problem-solving skills, with a track record of resolving complex issues. Project Management: Ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines. Technical Skills: Familiarity with relevant software, tools, or platforms used in team management (e.g., project management tools, CRM software, etc.). Decision-Making: Strong decision-making skills, with the ability to make informed, timely decisions that positively impact team performance. Preferred Qualifications:Leadership or management certification (e.g., Project Management Professional [PMP], Lean Six Sigma, or similar). Experience in specific industry tools or processes (e.g., IT, manufacturing, healthcare). Proven track record of managing cross-functional teams or leading initiatives that drive business improvement. Working Conditions:Full-time, typically working standard office hours, though additional hours may be required to meet deadlines or project demands. Some travel may be required depending on the nature of the team or industry. Office or hybrid working environment, depending on the company’s policies.
