Senior Team Leader

4 - 9 years

4 - 6 Lacs

Nagpur

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Call Center Metrics Analysis Sales/Presales Management Team Management Attrition Management Bpo Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage sales campaigns, analyze metrics like l2c, l2a, conversion percentages., ensure discipline, retention, target achievement, team mentoring, audits, SLA, WFM, performance reporting, roster management, and Excel expertise.

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Hiring Mavericks
Hiring Mavericks

Recruitment/Staffing

Recruitment City

50-100 Employees

14 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    COO

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