Posted:1 week ago|
Platform:
Remote
Full Time
Mandatory Skills:
? Experience with EDI mapping (EDI to XML, EDI to flat file etc.)
? Good understanding of ANSI X12 (Retail Domain preferred) and EDIFACT standards
(preferably 6-12 years).
? Experience with XML, flat files and spreadsheets.
? Experience with transfer protocols such AS2, FTP/s, SFTP and HTTP/s.
? Team player with good written and verbal communication skills.
? Analytical and problem-solving skills.
? Good Troubleshooting skills.
? Good experience with deep log analysis or root cause analysis.
? Good Understanding with Business process.
Preferred Skills:
? Experience in B2B/EDI Support role
Key Responsibilities:
? Respond to incidents and/or event-driven alerts and troubleshoot customer issues.
? Investigate data related EDI issues and inform the customers with the root cause.
? Bug-fixes for the EDI translation issues identified in production.
? Trading partner on-boarding and creation of SFTP/AS2 setups.
? Work effectively with other internal departments to ensure the highest level of support for
customers.
? Timely escalation of critical issues.
? Exhibit a sense of ownership of customer systems and work on issues until completely
resolved.
Work Mode: Remote (Night shift - 9.00 pm- 6.30 am)
Angel and Genie
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bengaluru, karnataka, india
Salary: Not disclosed