Senior Supervisor

. Operations & Fleet Management

• Plan, organize, and monitor daily logistics operations vehicle deployment, routing, and scheduling.
  
• Ensure optimal utilization of vehicles (own and vendor) for maximum efficiency.
  
• Track vehicle movement through GPS and ensure adherence to route and delivery timelines.
  
• Maintain vehicle compliance documents (RC, insurance, PUC, fitness, road tax, etc.) and renewals.
  
• Supervise vehicle maintenance, repairs, cleanliness, and readiness for operations.
  

2. Staff & Driver Supervision

• Assign duties to drivers and helpers, monitor attendance, and manage leaves or replacements.
  
• Conduct regular briefings on safety, customer behavior, and company policies.
  
• Verify driver licenses, medical certificates, and uniform compliance.
  
• Address disciplinary issues, absenteeism, or misconduct through proper documentation.
  

3. Coordination & Communication

• Liaise with clients, dispatch teams, and warehouse staff to ensure smooth operations.
  
• Communicate vehicle status, breakdowns, delays, or incidents promptly.
  
• Coordinate with service providers (garages, tyre vendors, battery suppliers, etc.).
  
• Report daily operational updates to management through logs or MIS sheets.
  

4. Compliance & Safety

• Ensure adherence to all transport laws, company policies, and safety standards.
  
• Conduct regular checks for first-aid kits, fire extinguishers, reflectors, and emergency tools.
  
• Maintain accident and incident reports and follow up on insurance claims.
  

5. Documentation & Reporting

• Maintain driver logbooks, trip sheets, fuel records, and maintenance reports.
  
• Monitor mileage, fuel consumption, and repair costs for cost control.
  
• Prepare daily/weekly/monthly performance and expense reports.
  

6. Cost & Efficiency Control

• Reduce fuel wastage and idling time through route optimization.
  
• Monitor overtime, vehicle downtime, and trip cost to control expenses.
  
• Recommend measures to improve fleet performance and reduce operating costs.
  

7. Client & Vendor Management

• Ensure timely and professional service delivery to clients.
  
• Handle client feedback, complaints, or escalations efficiently.
  
• Manage vendor billing verification and maintain accurate job completion records.