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Senior Specialist, Product Management

Senior Specialist, Product Management

Mastercard

5 - 9 years

14 - 19 Lacs

Pune

Posted:1 day ago| Platform:

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Skills Required

Product management Stakeholder Engagement Translation ISO Information security Agile Manager Technology Customer engagement Operations Corporate security

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Specialist, Product Management

Overview
We are looking for a Senior Specialist, Product Management to contribute to the evolution of our Fraud and Loss Database product. This role is ideal for a product professionals who thrives at the intersection of data, user experience, and customer impact, particularly in the payments and fraud ecosystem. This role will work closely with cross-functional teams to shape intuitive, data-driven solutions for issuers, acquirers, and merchants globally. Key Responsibilities: User-Centric Design & Research oTranslate complex product requirements into intuitive user flows, wireframes, mock-ups, and prototypes. oConduct user persona research, interviews, and surveys to uncover actionable insights and drive product decisions. Product Development & Collaboration oPartner with engineering teams to clarify requirements, attend feature demos, and ensure alignment throughout the development lifecycle. oIdentify and implement best practices across regions to enhance customer engagement and operational efficiency. Customer Communication & Enablement oCreate and review customer-facing documentation, announcements, and user guides to ensure clarity and consistency. oIdentify and drive process improvements to enhance data availability and usability for both internal and external stakeholders. Stakeholder Engagement oBuild strong, collaborative relationships with internal teams and external partners to align on product goals and deliver value. About You: Strong understanding of Authorization, Clearing, and Settlement processes, with the ability to interpret and explain data elements. Proven experience in Agile product management, including feature visualization, writing, and elaboration. Background in the payments industry, with familiarity in ISO messaging standards. Excellent communication and influencing skills, with the ability to clearly articulate problem statements and opportunity areas. Deeply customer-focused, with a passion for designing intuitive and impactful user experiences. Highly organized, with the ability to manage multiple priorities in a fast-paced environment. Skilled at translating complex requirements into simple, effective solutions.

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Senior Specialist, Product Management